NO
It was not.
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EDIT,
It as typed on an HP OMEN -- and through my 30+ years in tech I have had a lot of bad things to say about HP in the middlings -- (HP/COMPAQ had the best support mid '90s to very early 2000's (then the Carlie debacle bullshit happened) -- but the HP support right now... is stellar (at least in my experience currently).
No tech company is beyond reproach.