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This has never happened to me. It's likely you have a defective unit, take it in.

Apple won't replace or fix for this, it's something many many many Airpods Pro owners have complained about (including myself).

My fam is 2/3 this issue happening with their pros. It’s super annoying to have to babysit the case to make sure they’re actually charging.

Mine got replaced in the store. Online support wasn't as helpful.

This happens to me with my PowerBeats Pro but never with my Airpods Pro.