The story BCG offered me $16,000 not to tell (2010)
thetech.com
thetech.com
That's pretty profound, and indeed I think it's not uncommon for people to get very burned out on very light workloads, as in OP, which OP has explained neatly.
If you have an outwardly light task with onerous implications (just feeling you are being dishonest, as in these examples, can easily be enough) or very stressful segments, you aren't just dealing with the stress during the hours you are officially clocked-on, you will be thinking about it throughout chunks of the rest of your day. It may even inhibit sleep to an extent. Time away from a stressful situation is often not stress free time.
Unless of course you are one of those lucky people who can reliably switch these thoughts on and off at appropriate times, mentally shift responsibility ("not my job to keep that correct, guv'ner") without guilt, or lack the awareness for these issues to even present themselves at all. See "how do politicians and lobbyists sleep at night"!
I have no evidence or considrations one way or the other, but I wonder if people without an internal dialogue, without an inner voice, have less stress or anxiety because they never switch those thoughts on or off.
In my day job, I work with Roblox developers, all whom either dropped out or never went to college to be full-time Roblox devs. They are so motivated by being on the platform that they will happily spend 8+ hours a day re-creating MS Office products on Roblox for our clients.
The creativity, whimsy, and fun is off the charts. I find it very appealing compared to the "outside" gaming world.
I tell my son "Hey you know what if they had a game about bugs and you---"
"Dad they have that."
"But what if they--"
"Yeah dad that's exactly how it plays."
I frequently ask them, "why Roblox?" and the answer is so obvious I feel dumb every time: Time investment to stand up a fully network-enabled multiplayer game with a "metaverse" UGC catalog, user account management, and "good enough" trust and safety is literally as fast as the dev can click "Create" and "Play".
I was a manager, for a long time. Before that (and after), an engineer.
In the early days of being a manager, I was able to also be an IC on most projects, and my work counted for a lot.
However, my handlers did not approve of me "getting my hands dirty," and, quite often, explicitly interfered with efforts on my part, to be a technical contributor.
The last couple of years absolutely sucked. My team was burning out, and I wanted to pitch in and help, but I wasn't allowed to. The startup we worked with, wanted me to. The work was interesting as hell (however, in the long run, it never worked out). It was pretty much exactly in my wheelhouse.
Instead, I ended up sitting on my butt, trying to keep track of a chaotic situation, without imposing on my engineers, and waiting for stuff to happen.
That was real burnout. I didn't want to go into the office, anymore.
Eventually, my wish came true, and they disbanded my team, after that project went pear-shaped. Could I have made the difference? Almost certainly not, but I probably could have made a difference.
Since leaving that company, I have been working pretty much seven days a week, often, from early morning, until hitting the sack.
I have not felt even a tiny bit burned out.
I also wonder if this is a 'getting older' thing. When I was young, I had all the time to do anything. I had no money or opportunity, so when an opportunity came along I would go 100% into it.
Now that I have money, education, and experience, I have nearly endless options. I try to do the ones that suck least and have good ROI.
You can still kill yourself on onerous yet meaningful work, but you'll also die fufilled and self-actualized.
The reason that statement seemed profound to me is because I have had experiences where I was doing something that was easy, that didn't involve any unethical behavior in this case, but it just seemed useless to me. I didn't care about it, I didn't find the work rewarding at all. And it led to burnout, eventually. Eventually I couldn't manage to get any of the (formerly easy) work done. It was still easy work. I was just burned out from doing work I had no interest in doing, even though it was easy. It wasn't really about stress, the work was easy, there wasn't too much stress.
You're right that my motivation dropped as I got burned out -- that's why I couldn't even accomplish the formerly easy task anymore. But I never really cared about it, which is I think why it led to burnout. If I had found the easy work really important and rewarding, I didn't think it would have led to burn out. Maybe "motivation" isn't the right word, or maybe motivation can mean a few things at a few levels...
It's not that the work was hard, it was just kinda stupid.
And I salute anybody who turns down hush money. When I was laid off from Twitter they offered me something like $40k to sign a non-disparagement clause. It's been years, but I still owe them at least $30k of disparagement. This guy really got his money's worth.
Thank you for the chuckle this gave me!
It was the most brazen theft I'd ever seen. I would never be able to do such a thing, and if I had been working for the consultancy I would have quit, stammering apologies to the client as I left.
The work isn't what it says on the tin. You may learn something about some area of business, that much is true, but you're not really advising people, you're producing slides that give your firm's rubber stamp on whatever has already been decided.
You get put into awkward positions. Someone close to me ended up doing a presentation to the governor of the Bank of England, at age 23. Clearly this person did not know much that the boss didn't already know, but the consultancy charged the Bank nonetheless.
Perhaps just one of dozens of people I've spoken to about this career thinks it was a good choice.
Consulting is very uneven and as a new hire, being assigned to one or the other is mostly down to luck. That’s fine because at its heart consulting is mainly about managing your clients and their expectations and that’s something you can learn in both kind of jobs.
A big difference between small and prestigious consulting firms will be how insufferably full of themselves your colleagues are however. It has a significant impact on how the job feels on a daily basis.
There's a certain kind of person who thrives in consulting and good for them - it pays really well, you're seen as an expert, and for partners it's pretty 9-5.
But it requires a very clear line of ownership - like this article alluded to, if a client wants to piss away $1 billion, that's their choice. I'm here to support you however. I'll disagree, but not too hard.
If you can walk that line, and sprint for the ~10 years to get there, it can be a very good life.
Who's to blame?
Well, I'm inclined to trace the temporal chain and say it starts with the client.
If you hire a consultancy and say "I want to figure out X, Y, and Z by doing A, B, and C, and show me your work" then that's a very different engagement.
But it requires you to know your business, and a surprising number of clients don't.
Add "and one random commenter on HN"
Consulting is a social exercise, not an intellectual one.
I'm beginning to realize that work in general is mostly a social exercise, not an intellectual one.
Here's the truth that no one wants to admit to: People aren't looking for advice. Ever. They're looking for affirmation on the choice to which they've already made and are going to commit.
That's what they want. That's what "consulting" is. That's what "advice" is.
And it's all useless bullshit anyway. The reason it's all useless bullshit is because situations and circumstances are never the same across time and location. You could do exactly what Larry Ellison or Bill Gates or Elon Musk did in their lives, and you'll have a vastly different outcome, because the world isn't static - it's an endlessly dynamic system.
"Management consultant" isn't about consulting, and it sure as shit isn't about "management", other than "managing" the feelings of the people with whom you're dealing and making them feel like they're making a good choice.
The reason being, if that was an honest job, and you really were a recognized subject matter expert with decades of experience and knowledge in regards to whatever field you're hired to consult in, when you tell the client to do X and Y, they'd do X and Y. Well, if that's the fuckin' case, why do the clients so often do W and Z instead??
They're looking for validation of their idiotic, hare-brained idea... that's why. They're paying you to reassure them they're not as stupid as you know they are, and as dumb as they actually feel.
Local government can't make a decision without paying a consultant six figures
... which is all you need to realise to see how conspiracies occur, how politics is a dog and pony show, how finance is just the execution of pre-determined strategies. Reality is not unfolding naturally - there is a clear plan, to which a veneer of 'natural unfolding' is applied to carry most people along.
I still can't believe there are people this naive. Just reading a newspaper for a year should dispel these myths. A glance through history shows the aftermath of countless free-market train crashes. It's like those economists who thought most people were rational. Crazy stuff.
It's not due to coincidence that government corruption by the rich has been unsolved for thousands of years, across completely different civilizations, cultures, and places.
> no political parties
Really? I doubt it. I am no history scholar, but lobbying and grouping are so pervasive now I find it hard to believe they did not happen there and then
The lack of parties is even more black and white, those alliances did not exist at all. Advancement in their political system was based on individual accomplishments and if anything they were incentivized to sabotage each other, which is one problem they had.
Advocating a fixed view/system, that all we have to do is accept certain fundamentals as all we need, that's how you can tell who's openly trying to game this system. Gaming a system is cheapest if the system doesn't change, after all.
I guess we found the root cause :)
Are you suggesting, that these are all bad things?
It's curmudgeonly of me, but he got mugged by MIT; which operated very much like the consultancy he went to work for. Promise everything, give the client what they want, ignore the obvious problems in the proposal and let the client take the hit if that's what they want so desperately.. just give them the rubber stamp.
So, he took his MIT rubber stamp out into the real world and found out how much "double class load" was NOT like "actual paid work."
The free market has 'train crashes' just like the highway has 'car crashes'.
Most things of value are created by regulated markets.
We tend to only intervene when there are ugly monopoly areas (single access rights), and where pricing/elasticity cause problems (healthcare).
I mean you're literally on a site create but ultra captilists.
That said, there's no substitute for 'regular morality' I mean, beyond legalities etc.. I think it's assumptive in a lot of our systems, we just don't talk about it enough.
I don't know about you, but despite the "train wrecks" in modern medicine, I'm still a believer.
Also, look up at the green grass
If you believe that as an employee of BCG, you're offering next to no value (as a yes man who makes snappy powerpoints to help squash the fleeting doubts of some architecturally aspirational minor royal), and that the actions of your clients are broadly unethical (destroying the planet, facilitating other people destroying the planet, cutting up diplomats, etc.), arguably, is it not ethically appropriate to act as a parasite for such clients to increase inertia in their operations and drain their ill-gotten gains?
If you're surrounded by a transparently evil organization AND you profit from it, even if you think you are doing good, you will likely be corrupted and trapped in a web of your own justifications that just happen to support the continuation of a fat pay check.
A consultant is someone who borrows the client's watch, tells them the time, and keeps the watch.
In doing consulting, my biggest failure was turning down a class A network for the client (the client ended up with 6 /16s equivalents -- worth far more than what they paid me). I turned down $600M worth of IPv4 space at today's prices.Two jokes from that era that reveal how they were viewed by the rank-and-file:
---
A young zookeeper walks into the zoo on her first day of work. As she was being given the tour she notices 3 cages each containing a monkey and a computer.
"What's with these monkeys?" she asked her new boss.
"An amazing experiment. Look at this one" he said, pointing at the first cage. The monkey was sitting beside a small pile of bananas while happily typing on the keyboard - occasionally stopping to take a bite.
"This monkey will produce over 200 lines of Visual Basic a day so long as it gets a few bananas."
"Wow! What about this one", said the new hire, pointing the to second cage where the monkey was typing faster next to a larger pile of bananas.
"That monkey eats more but produces over 300 lines of fully debugged Java a day"
The trainee was astounded and pointed to the last cage, where the monkey was sitting on top of a huge pile of bananas, seemingly asleep. "What about that last monkey? He has the most bananas but doesn't appear to be doing anything."
"We don't know what that monkey does," explained the boss, "but he calls himself a consultant"
---
What is the difference between a shopping cart with a broken wheel and a consultant?
The shopping cart seems to have a mind of its own but you can fit a lot more food and drink inside the consultant.
Edit: saw your response, sounds crazy!
But I feel bad not giving something and this isn't part of the legal case so, the CEO kicked my french bulldog puppy, called a former employee a slut, implied the only reason to respect the COO was to have sex with her, and by the end of it we highly suspected he beat his wife.
Not only are these firms 'different at every office' even within the same office it varies a lot.
With a team of five consultants and their manager, months of useless hour long meetings to answer simple questions that can be looked up in the documentation, and plenty of slideshows and design docs that are mostly filled with fluff, they’ve produced... a dashboard that I could have put together in about 30 minutes.
Whatever social purpose this contract fulfills is a total mystery to me, but all I can think of is what a waste of human time this is.
This particular sentence struck a nerve. You can justify literally anything self-serving in this way; I had to beat that old man up and take his wallet, it was to pay for my hypothetical kids' college!
Achieving this zen state is a primary goal of consulting firms working with public sector. After winning an initial brutal low balling battle with competitors, the goal is to transition to a model of a steady conveyor belt of non-competitive fluffy proposals for changes going one way to the client, and money flowing back the other way back to the firm.
Gives a bit more background on consulting. I've always thought of it as a fluffy business but its still big business and the podcast breaks it down.
Interesting factoid: the "Chief of Staff" role in the White House was created thanks to McKinsey.
Trailer for season 1: https://youtu.be/pNLlHYJnj8I
> The experience taught me a lot about business and business leadership. Many times I’d ask myself “what would McKinsey or BCG do here?” Then I’d go do the exact opposite. That’s proven a good course of action at many critical junctures.
While this agrees with my personal impression “in bulk” it’s worth noting that there are exceptions. McKinsey is currently focusing heavily on hiring actually accomplished top engineers from production environment…specifically targeting those with 6-10 YOE who may have hired into a “lesser” company during a recession or market downturn than they should have qualified for their graduation year of college. They’re hiring engineers who have had outsized / personally unexpected (by the engineer) success with changes to processes or best engineering practices that ended up being rolled out to wide swaths of their company, or globally across the org.
They are also specifically looking among those effective engineers for who can also speak competently with many layers of an org - not just the business people but also lend help and expertise on the technical side and gain trust through competence.
The experienced engineers I know that they’ve picked up are among the best industrial / process / manufacturing engineers that I’ve ever known and are insanely technically competent.
But I also think these are hired into relatively small, niche groups and offices. The bulk of the consultant pool are still fresh MBAs, maybe with limited but glamorous resume fillers.
The engineers and folks are mostly because we need to do a lot of stuff with analytics and working with different platforms as needed.
You could try to spin it and say they only touch the high value complex parts of issues – I will concede that if there is one thing McKinsey is good at invoicing aside it’s putting a shiny coat of paint on things – but the reality is they do relatively unglamorous and low brow things for the money.
Am I supposed to be upset if you think some parts of the company I work at do IT consulting?
I wonder if it was NEOM. But that's going to destroy a lot more than only $1 billion when all is said and done.
Edit: Oh, 2010. Never mind.
This is quite a sober and reasonable analysis from an architect https://youtu.be/2b7uMJkvS0o
A comment from a consultant, on Astral Codex Ten https://astralcodexten.substack.com/p/model-city-monday-8122...
Not to mention Scott Alexander's writeup: https://astralcodexten.substack.com/p/model-city-monday-8122
My reply is a quote from Ralph Waldo Emerson [1]:
> A foolish consistency is the hobgoblin of little minds, adored by little statesmen and philosophers and divines. With consistency a great soul has simply nothing to do. He may as well concern himself with his shadow on the wall. Out upon your guarded lips! Sew them up with packthread, do. Else if you would be a man speak what you think to-day in words as hard as cannon balls, and to-morrow speak what to-morrow thinks in hard words again, though it contradict every thing you said to-day. Ah, then, exclaim the aged ladies, you shall be sure to be misunderstood! Misunderstood! It is a right fool’s word. Is it so bad then to be misunderstood? Pythagoras was misunderstood, and Socrates, and Jesus, and Luther, and Copernicus, and Galileo, and Newton, and every pure and wise spirit that ever took flesh. To be great is to be misunderstood.
Imagine signing up for MBB and thinking it was this. Completely misguided.
This post is ridiculous, the writer thought the business world was an academic meritocracy like (MIT). Also a silly notion.
Totally out of depth and naïve.
I lasted six months, and am now happily employed in SW. Just wasn't worth it.
Severance helps people make the transition to their next job, but it also serves the company by preventing you from suing for wrongful termination or saying bad things about the company.
Ive seen ones that do and ones that dont.
For the ones that do they all had a very good reason to want it.
> What did surprise me was the offer BCG made to me as I was on the way out the door. In exchange for me signing an agreement, BCG would give me the rough equivalent of $16,000 in UAE dirhams. Much of it looked boilerplate, like any common compromise agreement used in Europe — in return for some money, I would stipulate that I hadn’t been discriminated against on the basis of race or gender, etc.
> But the rest was very clearly a non-disclosure agreement
Also, maybe everyone at MIT knows who "BCG" is, but nobody outside MIT does, that's for sure.
> Not only did it bar me from making any disparaging comments about BCG or my work experience, but I wouldn’t even be allowed to reveal the existence of the non-disclosure agreement itself.
I concede that the title is a bit sensationalist, but it is essentially accurate. BCG did offer the author $16k to not write anything about them, including this story.
> Also, maybe everyone at MIT knows who "BCG" is, but nobody outside MIT does, that's for sure.
I am not at MIT or even loosely affiliated with MIT. I know that BCG stands for Boston Consulting Group in the context of consulting. Also, it's kind of like IBM, you don't really need to know that it stands for International Business Machines, that cluster of initials has an identity all by itself in a certain context.
Just because the hush money is a standardized agreement doesn't mean it isn't hush money.
Not an exaggeration - it failed (obviously) to the tune of $2M. And then the client bought another $5M extension on a different project.
Consulting is so insane sometimes.
What exactly did we do? I'm not sure. There was lots of meetings. And proposals. And trips to Dubai. And nice dinners. And executives with vague titles like "VP Special Projects".
I think Dubai's economy fizzed out at about the same time that we discovered our owner was squandering/embezzling their investments in us.
This author is thoroughly analytical, and explains in such good detail why consulting is the work of the devil. Yet, he doesn’t apply any of that to the tenets of American Free Market Capitalism, which proved over and over to be the enabler of both the business model he’s decrying, and the end reason for most of his misery.
This, ladies and gentlemen, is how efficiently capitalism is able to self-preserve itself. Free market as a framework for the definition of value has proven to create distorsions and inequalities never before seen in society, but we still gotta drink the cool aid because… because there just nothing better than free market and it’s a dogma!
So the criticism stops at BCG, and not at the freaky system that made BCG possible.
One is hard to handle, two when your are younf and full of drive is downright impossible
"Shut up and color"
I read that as enough AED to be equivalent to ~$16k USD.
Also, the article states that the offer was for $16,000 in equivalent local currency, so ~AED60,000.
Anyone found the others? I haven't but I only tried a little bit.
But I can't be sure.
https://thetech.com/authors/keith-yost
but not sure if he ever wrote a followup. here's his AMA on reddit:
https://www.reddit.com/r/IAmA/comments/kde8s/iama_former_bus...
Yes, I have no doubt large firms offer NDAs at separation. I regularly sign NDAs when I start a new job, and when I exit them. Each time, I am compensated. The exit NDAs are reasonably narrow, and limited in time. If I do not like them, I do not sign them or ask for changes. It is just as much "hush money" or "not to tell" money about the company culture, as it is about intellectual property. It does not read like the OP was forced, threatened or coerced. If so, it is abhorrent and should be trumpeted to all.
> I worked hard at MIT. I routinely took seven to ten classes per semester and filled whatever hours were left in the day with part-time jobs and tutoring.
MIT uses a combination of lectures/recitations, labs/design/field, and outside prep in 'units'. I converted the units to credits. Overall, a 1-credit course is 3 hours a week work. Most courses are 3 and 4 credit. If we take 50% of the ten classes at 3 credit, and 50% at 4 credit, that comes out to be 335 and 345, or 105 hours. At max that 120 hours a week (10 courses @ 4 creds/class), and at minimum is still 63 hours a week (7 courses @ 3 creds/class).
Full time load at MIT is 36 or more units, or 12 credits.[0]
Three MIT units is approximately equal to one "semester hour" or credit.[1][2]
First year students are limited to 60 units (20 credits)[3] and
>you should note 48-54 units is still considered a typical load and advisable for most students. Requirements at MIT are structured so that you do not need to exceed 54 units per semester (or 48 in many cases) to successfully complete your degree in 4 years. [4]
[0] https://registrar.mit.edu/registration-academics/student-sta...
[1] https://ospa.utdallas.edu/semester-credit-hours-fall-2019-av...
[2] https://registrar.mit.edu/sites/default/files/2018-12/calcul...
[3] https://firstyear.mit.edu/academics-exploration/credit-limit...
[4] https://firstyear.mit.edu/academics-exploration/credit-limit...