user reviews are way more reliable on average than critics reviews who are paid to lick someone elses boots.
* High critic score, high audience score - OK, why did everybody love this movie?
* High critic score, low audience score - usually a more "niche" or academic topic, definitely something that will make me think, even if I don't like the movie.
* Low critic score, high audience score - A "turn my brain off and enjoy it" kind of movie.
Complimenting people doesn't come into it - who do you think is going to pay them for that? Amazon's not going to block them from watching the show.
"Hammer was not able to turn my screw. I don't know what this is for"
"THIS THING IS BAD I WNT MY MONEY BACK"