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Comment by mastazi | Hacker News Reader

The address 929@homeaffairs.gov.au, which must be used by Australian permanent residents to update their personal details, refuses to accept email messages unless they are from big tech.

Shame on you, Australian Department of Home Affairs.

And shame on Telstra, which provides the service.

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Remote-MTA: dns; dibp-ibmail2.msng.telstra.com.au

Diagnostic-Code: smtp; 554-mx.msng.telstra.com.au 554 Your access to this mail system has been rejected due to the sending MTA's poor reputation. If you believe that this failure is in error, please contact the intended recipient via alternate means.

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> The address 929@homeaffairs.gov.au, which must be used by Australian permanent residents to update their personal details

You update personal details with the government via email? That's interesting. I would have assumed they would use at least a secure web form.

929 is the form. The email address is for completed copies of the form.

Permanent residents are a class of non citizens who have the right to permanently reside in Australia. Most cannot vote.

All of it can be done online through their portal. The Australian government spies on everyone anyway so using the portal presents no increased attack surface for anyone who would care.

Really it's there as a legacy technology. Most people under 35 would certainly use a portal. Probably most of them over 35 as well at this point.

If you used an immigration lawyer to apply for permanent residency, you can't use the portal to make those updates, because the original visa is not associated to your portal account.

So your only other option besides emailing the form, is to print it and bring it in person to an office.

I know this, because this was my situation until recently.

A few months ago I changed my PR subclass and the new application was done using the portal. Which means that I can finally use the portal to update my details.

That might be something worth talking to a journalist about.

Government department accepts mail from the providers that basically everyone uses, details at 0300.

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