Look at the list in the beginning of the article that has clear criminal violations, human rights violations, the like. They comply with take-downs in that domain, as they should and are legally required.
Yet they go on to mention that the vast majority of the complaints they get has nothing to do with those, rather they are take-down requests for things the reporter considered "offensive".
There's no right to not be offended. Further, the bar for "harm" is so low that it's on the ground. You can't let Twitter rage mobs on either side of politics decide on who gets to use internet infrastructure.
This stance to preserve the freedom of expression, opinion and even the right to insult is not apolitical. It's classic progressive liberalism, one of the pillars of our society.