I am not the least surprised.

My girlfriend works for the Health Department in my home state. They paid two consultants $100,000 to convert paper documents to digital form. The contract lasted one week.

The consultants literally put documents into a scanner and converted them to PDF. At the end of the week they took their money and left, leaving the bulk of the documents unscanned.

An intern could've done this work for $10 an hour. And he/she would've actually finished the job.