How does this further the proper mission of the government, which is to protect individual rights?

I can't fathom a way that this could have anything to do with the government doing the one essential job it actually has to do! It's not just that it's a badly made app. I think the entire fact that the government making apps like this is absurd.

Given what the government actually is (the only agency with the legitimate, legal monopoly on the use of force), it is no wonder that it fails so miserably at doing stuff like this.