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The substitution thing has worked well for me - they now alert you in the app before and you can yes/no the substitution. You can also mark “ride or die” on items and if they can’t get it they don’t substitute.

I don’t recall if they upcharge for more expensive substitution now - before it was free, which was a bit abuseable.

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> You can also mark “ride or die” on items

Is that what the mark is called, "ride or die"? That would be very un-corpo-like, but I would welcome it.

It’d be nice but it’s called “allow substitutions” or something. Maybe the database column is r-or-d

Yeah it worked for a while for me but the person I’m getting the stuff for has all the alerts on their device so I just turn most of the substitutions off. There were a few times where I had generous substitutions but I think they reigned those in.

I ordered great value sliced bread last month and they upgraded me to Natures Own brand bread which costs twice as much for free.

Yeah a few times in the start I would always get egg upgrades from 12 to 18 or even one time 36. It happened for a few other things and I do think if you did it frequently enough you could learn how to game it but nowadays it’s riskier.

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