The problem is not the tool, it's the humans using it (in a bad way). One could easily write "Knives considered harmful".
The point we're trying to make is that a tool can help nudge you in a certain direction, and we're trying to make Kitemaker the tool that nudges you towards working in a way that gets the whole team focused on outcomes instead of focusing on small tasks.
If teams are able to achieve that in their current tool of choice, that's ok too. We just believe working in this way is healthy and productive and hope to see more teams thinking along these lines.
Using issue trackers to track bugs is great.