They'll take down a single domain and pretend to not know how to take down the other 300 registered on the same user's account.

The argument that NameCheap (and its supporters) provide is that this is a good thing that makes them stay because NameCheap shouldn't be policing domains or some other free speech nonsense ignoring that this is pure facilitation of crime. Ignoring that this is blatantly violating their own T&Cs and the ICANN guidelines.

Not my experience. I tried their abuse email address, their abuse report form and I even made an account to contact support, but did not even receive a reply. Over 30 websites are still up. But to be fair, the websites are about selling certain pills and not about phishing.

Not in my experience either. I received phishing (physical) mail [1] pointing me to a domain that was registered with namecheap. I reported it to them in March, I followed up a few months later, and I still see the website operating today, with no response from namecheap.

The domain is even listed on the USPTO site as a scam operation [2], yet no action has been taken yet.

[1] Looks like this: https://www.uspto.gov/sites/default/files/documents/WTP%20Tr...

[2] https://www.uspto.gov/trademarks/protect/caution-misleading-...