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Comment by tobinfekkes | Hacker News Reader

Why is NameCheap getting thrown under the bus across the board?

I've used them for 10+ years without issue. In fact, it's been stellar.

Sure, the interface is a little outdated. But does anyone honestly spend any amount of time there, other than pointing the nameservers to Cloudflare? After that, I rarely ever even log in.

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I moved away from Namecheap because they threaten to deactivate one of my domains within 24 hours after receiving a fabricated abuse complaint from a reputation management company. I saw from my logs that Namecheap did not even visit the page in question. I couldn't trust Namecheap after that and moved to Porkbun. I can't say with any certainty Porkbun would handle that situation any better. But I like the fact that if they try to pull some Google-esque automated ban, I can drive to their HQ.

Why not just buy the domains directly from cloudflare then?

Cloudflare's domain management has sadly also had some questionable actions/decisions.

0: https://news.ycombinator.com/item?id=31573854

1: https://community.cloudflare.com/t/domain-not-working-after-...

I have over 20 domains with cloudflare. I have been transferring all my domains to cloudflare one by one over the years and now I am worried about getting randomly flagged like this.

Does anyone know if cloudflare has provided any justification?

Are we at HN's mercy to publically shame them to get them to fix this if it's happens to us?

To avoid the "all eggs in one basket" issue with companies that have arbitrary rules and little to no support, on purpose. Same reason I don't use Stripe or Shopify or SendGrid.

I’ve had excellent experience with support from Cloudflare, Stripe, and I don’t recall ever having issues with SendGrid over the 3+ years I used them.

There's a limited number of TLDs available on CloudFlare.

>> Why is NameCheap getting thrown under the bus across the board?

from https://en.wikipedia.org/wiki/Namecheap

'In February 2022, Namecheap announced that they would terminate services to Russian accounts due to the Russian invasion of Ukraine, citing "war crimes and human rights violations". Existing users were given a one-week grace period to move their domains. The company also announced that it would be offering free anonymous domain registration and web hosting to all protest and anti-war websites in Russia or Belarus. Namecheap at the same time said it had over 1,000 employees located in Ukraine, comprising most of its support staff, mostly in Kharkiv (which was a major location of fighting).'

In which way does it cause them to be thrown under the bus in Western countries?

Yes, I'm aware of the war going on, and that it affects politics and economics, and therefore, valuable lives. But the complaint originated with the lack of 2FA, and then went straight under the bus for completely unrelated items.

2FA is a certainly a useful layer to add, but also not the be-all-and-end-all of account security.

There isn't a list of 1) secure trustworthy companies because of 2FA, and 2) everyone else is untrustworthy and dangerous. Wells Fargo doesn't even require 2FA.

Are you using Wells Fargo as an example of a trustworthy company? They're one of the scummiest large companies I know of.

https://en.m.wikipedia.org/wiki/Wells_Fargo_account_fraud_sc...

My Chase account does not require 2FA for my car payment login. Thats a more reputable example.

From your comment above I assumed that you were saying that Namecheap was being criticized in other recent threads.

Don't western sanctions effectively FORCE namecheap to do this?

If the lives of 1 000 employees are threatened by a third party I think it's quite reasonable for a company not to continue offer its services to monetary supporters of this third party. Seems like a good business decision regardless of any sanctions.

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