Comment by tmottabr | Hacker News Reader

Comment by tmottabr | Hacker News Reader

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It is not as simple as just a few people screenching in social media..

The people screenching need to convince the company leadership that keeping this customer will do more damage to their business then dropping then..

It is not like cloudflare could this this left and right all the time.. If cloudflare started dropping any customer for even the smallest issues it would cause massive damage to their brand and no one would use then anymore.. So they need to weigh in the pros and con every time they make this decision..

>They are doing it already [0]

Then if the problem is DDOS they could go to someone else to get their DDOS protection from, cloudflare is not the only solution around..

As last resort they even are free to buy the necessary link withstand a DDOS attack if no one is willing to offer their DDOS protection service..

Or they could distribute their servers around the world so a single ddos is unlikely to take then out..

They have many options other then cloudflare..

>They have many options other then cloudflare..

I guess you haven't read the article because the whole article is about why it's not that easy as you portray it. I don't want to to recite everything but for instance "NTT refuses to peer with any company that peers with my subnet" He can't use anything that peers with NTT (a Tier 1 transit provider).

Sure, it is hard as hell and expensive as hell.. so what??

But why should they be entitled to ddos protection??

If they want to keep a site that many people find nasty in the air and that other companies refuse to have their brand linked to they have to deal with the technical hurdles of it..

Same way you can’t get to a newspaper and demand they publish you, same as you can’t force tv channel to give you air time..

While you can still publish your own newspaper and have your own tv channel, it is still hard and expensive as hell..

Internet access sure should be neutral like a utility, hosting other people content should not..

So sure, they have the right to have access to the internet and keep their site in it.. this does not means they should be able to force other help then against their will to keep it online when they are unable to do so, like in the case of a ddos..

You have te right to say what you want, but this does not give you the right to force other to provide you with a platform..

Correct. If customers can be "DDoSed" off of Cloudflare by Twitter mobs spamming them constantly, then what good is their product? Cloudflare needs to institute a policy of blocking people who make demands that they drop a customer and direct them to the abuse form instead.

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