I posted this in another thread, but it’s relevant here:

Google disabled my wife's voice number and business account for several weeks, right after she ordered new business cards, signs, and started a marketing campaign. They continued to charge her for Google ads each week.

Her accounts were re-enabled about 7 - 8 weeks later. No explanation given.

She averages 2 - 5 new customers per week, gained largely through referrals and her marketing campaigns, so Google's actions had a significant impact on her business.

Customer support was very limited, and again they provided no reason for their actions, no timeline, no nothing.