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> Working hours are relative

Sorry but for me this doesn't cut it when you have staff and availability zones in every continent on the planet. It isn't some mom and pop shop in one town. It shouldn't be much to ask a company of Google's size and breadth to consider your local timezone for urgent communications.

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It was more a comment on how it's difficult to pin down working hours in this international day and age.

I mean we're based in Norway, but what if we outsourced our IT to Chile? How would Google or similar know that they need to contact our IT guys during Chilean working hours, and not Norwegian working hours? If it's an invoice that's not paid, well that's done here in Norway though, so definitely Norwegian working hours there...

Worst case they can ask, somewhere in the account settings. Defaulting to the billing region should handle 99% of cases though.

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