The Church of Interruption (2018)
sambleckley.com
sambleckley.com
Something interesting maybe none or few you will likely experience: Alcoholics Anonymous, Narcotics Anonymous, Cocaine Anonymous meetings, presumably any 12-step meeting.
Say what you will about the 12 steps, and the belief of god that is associated with them. Feel free to disagree with the dogma. As a member I openly do that from time to time.
The real beauty of these meetings is that when someone speaks, they are left to speak completely uninterrupted. (Some groups use a timer and people generally wrap it up when the timer goes off.) Speaking about your experience during a meeting is called “sharing” and it is fucking magical. It’s helped me learn to listen, it’s helped me to speak extemporaneously on things that matter to me deeply, it’s taught me patience as an object lesson. You may not agree with what the other person is saying - there is no rule that you have to, and as might be expected it is not at all an infrequent thing that you hear absolute nonsense or worse. But there are also messages of beauty, there is often identification, there is definitely learning, and there is freedom, and there is genuine respect.
I believe there is some significant power in the 12 steps: confession of harms caused, attempts at restitution where at all appropriate, and learning to take responsibility for one’s actions. I do not believe in an all powerful and loving god because there is simply too much needless suffering in the world for me to agree with it. Occasionally I share about this but I try not to harp on it.
But the real beauty of a 12 step meeting is in the sharing, in my opinion…
I'm suspect that's not the only reason, but I'll ask just in case: how much can suffering be reduced without the abrogation of free will?
Also, since artists exist, it is possible to choose an artistic career. It's just not possible to guarantee that it would give you any comforts in life besides art.
Not even God can have omniscience, omnipotence, an unwavering commitment to free will, and an intimate concern for the wellbeing of individuals, without compromise. Personally, it's the tendentiousness of the arguments made to reconcile this conflict, not some logical flaw, that renders me skeptical, as they can be debated endlessly without resolution.
Or things like limiting free speech; I like to think the world would be a better place if nazis, the KKK and the Confederation, their offshoots, teachings and their symbolisms were banned altogether. No tolerance for intolerance, and stuff.
I mean yeah, this line of thinking is dangerous, and the political left-right spectrum is more like a horseshoe, and I'm no political philosophist or anything. But as we are now, the right-wing is leaning heavily towards totalitarianism, to the point of wanting to abolish 'bad' law enforcement (like the FBI and IRS) in favor of their own cronies (the SS?), and disregarding the constitution and other laws while it suits them.
Correct me if I'm wrong, but AA just requires you to believe in some kind of higher power, does it not? Saint Anselm's interpretation of God is not required. I don't know if you could stretch it all the way to Einstein's God, but you could probably get away with Zeus.
For many atheists and agnostics, that higher power becomes their particular 12 step group. Not the program as a whole, but literally the collective wisdom of the people they fellowship with. It could also be a door knob, if you can bring yourself to believe in the power of the door knob.
The logic is fairly straightforward:
1. Recognize that your best thinking got you here. If you were wise enough to fix it yourself, you wouldn't be in a program.
2. Since you can't fix it yourself, you have to develop faith that SOMETHING other than you can fix it.
3. This is easiest if you believe in a religious deity, since once you assume there is an all-powerful being who loves you, it's not a stretch to think that deity could give you the strength, courage, and wisdom needed to persevere. But it also works if you can simply believe that the group (or even your sponsor) is better able to guide you than you are able to guide yourself.
At least that's how I understood it and found it worked for me.
I realize this isn't the more common popular take, but I believe the characterization that you're using projects God as some type of puppet master who's going around giving people cancer, making people rich, etc. I have simply never seen it reflected in any part of the Bible and because of that, I think the notion is a bit dangerous.
God changed my life when I was at an absolutely low point after 2 years dealing with something that I finally had to admit I could not control about myself. I asked for His help when I had exhausted everything that I, as a man, could do to overcome it myself. And He fixed me as easily as flipping a light switch in a way that left me with absolutely no doubt.
To this day I wonder if I had to get to a point where I had to put aside my pride to realize I couldn't do it on my own.
It's always portrayed as the interrupter's problem - they should stop and let other people speak. And hey, I don't disagree with that. You've probably guessed that I'm an interrupter, but I make an extremely concerted effort to shut my damn gob. But if it's reasonable for me to change my behavior, why can't we expect the non-interrupters to do their part a bit and... interrupt? I'm sure it's uncomfortable for them to do that, but it's uncomfortable for me to keep my mouth shut when you're explaining something that I already grasp, and if I just cut in right now I can save us both a few minutes of conversation that's totally unnecessary.
People then complain that non-interrupters don't get the same praise/promotions/other good things because they're not heard, but at some point isn't that on them? Part of what you're getting paid for is to contribute your thoughts during meetings. If you're not doing that solely because it's uncomfortable, isn't that a weakness for you as an employee?
I'll just reiterate here that I'm not anti-non-interrupter, and I go out of my way to make sure smart people who tend to be quieter get involved in the conversation. That said, I do think this is one of those things where neither side is inherently more right or wrong than the other, but one side gets treated as the bad guy.
The self proclaimed interrupters become surprisingly polite when speaking to the CEO. What an interesting phenomenon ;)
One thing that I find tends to help is interrupting with questions rather than statements as that sort of keeps the ball in the other person’s court.
More on topic, if we're talking about a business context here, and I think we are, it's important to consider the actual implications. If the team that is willing to shove and be shoved is more effective than the other team, it seems reasonable to expect those who join the team to get their shoving gloves on, fast, if they want to contribute at a high level.
Lots of assumptions baked in there, and I'm not saying it's the only valid way to run a good business, by any stretch.
You basically accused awillen of being that type of engineer, even though awillen wrote against being that type of interruptive arsehole. awillen is asking “how do we convert people to church of interruption”, they are not saying to interrupt.
Your reply to my comment is tangential, without connecting to the point I made (perhaps because my own comment was rude: I do reread the https://news.ycombinator.com/newsguidelines.html regularly and I try to follow them . . .).
I liked Deborah Tannen's "You Just Don't Understand".
She describes this pro-interruption style as "competitive", whereas pro-taking-turns is "collaborative".
Of course, if you have some people whose ruleset is "compete/joust", and some whose ruleset is "collaborate/defer", there'll be tension.
Overall, Tannen reckoned that those who get the short end of the stick would benefit from different cultural styles being acknowledged, and why it might lead to conflict.
I say this as an interrupter who has been kindly made aware that other people have yet to speak.
In a healthy work environment, suggestions made to both types of people are usually done privately.
There are different kinds of interrupters
1 - people who want to let you know they know what you're about to say - might save everyone time.
2 - people who aren't interested in what's being said and want to say what they want to say.
3 - people who know better than the person who's talking.
4 - a tangent/aside (when I tangent interrupt I always try when I'm done to ask the person I interrupted to continue).
5 - rephrasing things ("do you mean this?"), asking for confirmation that stuff was understood. If I feel someone's monologuing excessively and losing me because of it (and being bad enough at reading body language to not realise it), I tend to do this (which can turn into a kind of interrogation scenario where I lead by questions, which isn't great, but it's better than having my eyes glaze).
5b - Asking for information about things I don't understand.
On the other side I know some people can speak very slowly, with lots of filler words - it's like they're monopolising the air with...'hmmmm' 'uuuh'...basically nothing, and that can be as annoying as being interrupted. And then you have giant wind-bags.
Conversational dynamics can be tricky things. I don't want anyone getting bummed out if I'm talking to them, and I don't want to lose them. Sometimes my conversation partner isn't so finely attuned to these things so I have to try steer things, and I'm sure people do that with me sometimes as well.
There is a rich repertoire of non-verbal communication available to us that most people will understand. And if you use them, the problem instantly vanishes.
That people don't use them is imho not a problem of not knowing or not understanding. It is a problem of lacking civility. Of the desire to assert dominance by interrupting. Of asserting dominance by talking for a long time. And of the myopic concentration on verbal communication.
Now if you are on the phone, there isn't much else you can do, of course...
If I am lecturing on a familliar subject with 1:1 or greater preparation time : lecture time ratio, maybe I do.
If, on the other hand, I’m retelling a paper I’ve banged my head against for the last couple of days and probably still don’t get a good part of, then sorry—I’m barely holding on here, I have to sort dependencies and not miss anything and remember to bring attention onto subtle points or the whole thing will apart and I have to backtrack and lose everyone because nobody can apply a verbal diff that goes half an hour back.
Again, I’m so sorry, but I don’t have the brain time to process your visual cues. Wait for the nearest syntactic boundary and shout over me. Please. I can suspend my flow—I can’t work out of it.
(From the other end, the problem vanishes assuming I’m either taking prodigious notes or already know half of what you’re saying, because people only poll for nonverbal interrupt requests once per logical point, so 2—7 minutes, and at best I’ll forget half of what I wanted to ask, at worst you lost me at the very beginning and you’ll have to spend the 5 minutes all over again, in addition to the two or so minutes it’s going to take us to negotiate an understanding of the question. And how do I deal with a presenter who mistook my simple question for a similarly-sounding advanced question? Interrupt their long advanced explanation?.. Right.)
If someone did this to me I'd find it pretty offensive, much more so than being interrupted. Unless that person was explicitly asked to help keep time beforehand.
Details aside, all of these examples are basically substitutes for 1-3 words. Hardly anyone is interrupting to say just a word or two, and such interruptions aren't really disruptive anyway.
The problem isn’t interruption, it’s how someone interrupts. I have been in many meetings over my career where the loudest person speaks very authoritatively about something they don’t understand, resulting in the meeting becoming completely derailed: invariants and laws are needlessly questioned, and important design parameters are overlooked.
An example taken from real world experience: loud interrupter asks for input on how we can ensure messages arrive in-order over a TCP connection. I speak up and, after verifying that I interpreted the question correctly, state that we don’t have to worry about that — in-order delivery is guaranteed by TCP itself. Interrupter cuts me off to say “that’s an interesting theory, but it’s really important that we know messages will be delivered in order. Jason, or Susan, what do you know of, oh, what’s that called… Raft? Paxos? I think there things called state machines?” This general pattern continues: I try to assert that we’re getting caught up trying to solve <insert non-issue here>, I get cut off mid sentence, and interrupter spouts off buzzwords that they don’t understand hoping that something will stick.
At some point I then have to raise my voice: “hey, hey, HEY! You’re not hearing me. This is a non-issue. It is simply a fact that TCP guarantees in order delivery. That’s not a theory of mine, it’s not something I’m feeling. It’s fact. Do you understand that, or do you believe that the TCP specification is broken in some way, and that every book on TCP is somehow wrong? Also, please, please stop cutting me off.”
It’s not people speaking up regularly or occasionally interrupting that’s an issue — the issue is when I have to raise my voice and become confrontational to have an interrupter let me speak and raise concerns of my own, when I have to consistently push back against attempts at silencing me. Or when I raise a point, and interrupter (seemingly to keep an air of authority) cuts me off after I raise a concern for which I would like to offer guidance, turns to someone else, and says “so what do you think of that?”
These individuals usually ascend the org chart rapidly, as they seem incredibly engaged, and their domination of meetings is usually conflated with good leadership skills (after all, it looks like everyone is following their lead). If they’re working with junior level developers, their ignorance goes unnoticed, and by the time these interrupters are several tiers up the org chart, their peers are too far removed from the technical side to realize that the interrupter doesn’t know which end is up — but the interrupter has strong opinions, “so surely they know what they are talking about.”
Fortunately, such people are pretty rare (at least in my experience).
Moreover, this arrogance can easily mark you as "problematic" and "argumentative" by other arrogant people. I'm sure having quiet people speak up sounds great to you until you realize this means getting into more arguments over everything. We need people like Grace that are competent but let louder, more arrogant people run the show because at the end of the day, we'll be more productive that way.
That's one way of looking at it. Another perspective would be "we're all here trying to solve this problem that we're talking about, so obviously if someone has a solution they think would work, they'd say it. No one is, so I'll offer my thoughts since it's better than nothing"
I've attempted to make it more conditional. People I know who are meek I'll damned well hold my tongue. People I know who are Barkers I'll damned well interrupt. Everyone else...ends up being a bit of column A and a bit of column B and I'm sure I'm not navigating it correctly.
Get attention from the speaker, raising hand or whatever
- "Can I interrupt you for a second?"
- "Yes."
- "I think we all understand most of this... Does everyone understand?"
Look for confirmation from others
- "Could we skip to the next item/solving the problem?"
In the happy path your peers (some of them meeks) are glad someone interrupted the monologue. Of course outcomes will be different all the time. Same with tangents. "I think we have drifted a bit from the topic, or is there a point?" It's easy to get carried away. But being polite there should rarely be an issue.
I'm not an interrupter. When I feel the need to interrupt (like when I'm being monologued at and need to bring up a point or ask for clarification), it doesn't work, because interrupters ignore interruptions and don't even listen to what other people say. The other half of the conversation is just their time to think up the next monologue. I'd rather leave than have to scream to get my point heard.
I'm not sure you fully grasped the article. Some people are Barkers like you describe, but others are waiting and wanting to be interrupted. It shows that you are interested and care.
Things like this are cultural and learned. I think for many people it isn’t until they first hit a radical change of frame (say, going away to college or moving to a new city) that they realize there even are different conversational styles.
One thing I hadn’t considered until TFA is the effect of not being interrupted. I can definitely tend to drone on, especially if I’m explaining something. Unconsciously, I’m waiting for you to signal that we’re on the same page by taking the conversational ball and running with it. Failing that, I don’t really know when to stop.
Here's a good video on the subject: https://www.ted.com/talks/celeste_headlee_10_ways_to_have_a_...
I tend to take some liberties when it comes to interrupting but am aware that it’s not always appreciated. Still I often find it crucial in order to keep information flowing at high rates. I try not to over or under do it but find it a delicate balance and am not sure I always get it right.
They're are seen as precocious uptight snowflakes - and their protest at interruption (not as in "let me finish", but as in protesting the notion of interruption itself as if below them) is considered impolite and in bad form. At best it's seen like, let's say, eating a slice of pizza with fork and knife in New York.
They are seen to want to monopolize the conversation, or make it not a real conversation (with interruptions, back and forth, and genuine exchange) but a series of monologues from each party.
If we're discussing, we're not there to hear a diatribe in silence. We're there to engage in conversation.
This article, to me, pairs very well with the other top post on HN right now [1]. Thanks to that article I learned that we feel more connected towards someone the quicker they reply to us [2].
There's no conclusive evidence for my theory here that being an interrupter can also trigger the "connectability" heuristic, but it's certainly worth considering.
[1] https://experimentalhistory.substack.com/p/good-conversation...
I think group conversations at work should have a moderator. Use a talking stick if needs be.
The Church of Interruption - https://news.ycombinator.com/item?id=21044009 - Sept 2019 (141 comments)
And I think there’s a correlation between people who have a constant desire to assert dominance over others, and people who often interrupt. It’s like the earliest red flag for me. I know because I used to be a COI member a long time ago.
"I wish I had more friends, but people are such jerks. If you can just get most people to leave you alone, you’re doing good. If you can find even one person you really like, you’re lucky. And if that person can also stand you, you’re really lucky."
If you wait for them to finish, and begin your response by commenting on their earlier point, they'll immediately interrupt you and accuse you of avoiding their final point.
edit: you end up forced to argue with conclusions rather than premises or steps. Instead of arguing e.g. "maybe Mrs. X didn't notice Y was missing, we both missed it the first time," instead you're forced to argue whether Mrs. X is a good person or not, and being accused of going out of your way to defend Mrs. X.
Also, communication is programming and the wizard is very clear about this.
I've seen some amazing pushback. A researcher who bellowed "I HAVE NOT FINISHED" so loud, it was like the MTV man-in-a-chair reaction from everyone else. I wasn't the guilty party that time but I could have been.
It's often said people believe women do most interrupting when the stats are very good 75% or more in mixed dialogue, is men's speaking time. (or used to be. maybe there's been a shift but I doubt it)
I do think its a combination of things. Well meaning engagement/reflection signals, "me-too" and also the tangents being struck, fleeting moments in the interupters stack of ideas. But also dominance asserting.
As an offendor, I don't mean to minimise the impact it has. I know it's not good. But I want to interrupt and intrude another one I can't handle:
"correct"
If you say this to me as I speak, you're dead to me. You aren't the arbiter of right and wrong, you aren't the teacher, you aren't the prover. If you want to assert agreement, find another way.
In some Asian vernacular Englishes (e.g. Indian, Singaporean), this is means "yes, right" / "I agree". I used to experience your reaction to people saying "correct" to me while I talk (i.e. "fuck you") but since then, my understanding has increased, and I interpret it to mean "yes, right" / "I agree".
Additionally, it may be that people who say this aren't native speakers of an Asian vernacular English, but are accommodated (i.e. Linguistic Accommodation) to it and so reproduce it in other contexts (e.g. in conversations with you).
I hope you found this illuminating.
But fellow Anglo.. I have low to zero tolerance for this particular verbal tic.
I hadn't considered the english diaspora/vernacular. I'll have to be mindful of that.
that’s right is more friendly
In comparison, saying something like "right", "yes", are acknowledgements that don't carry the same weight when it comes to judging the actual content of what someone has said.
Writing it out makes it sound like a strange response, but these things aren't always sensible. I would suspect it has roots in the typical contexts where you'll see "correct" being used - eg. tests and the like, where someone with authority (eg teacher/professor) is typically deciding on whether you're correct, as opposed to say, work, where generally these will be conversations between equals.
If we had "rightness" in more common use, as an act of adjudication, akin to marking homework (which is either correct or incorrect?) then the distinction might be smaller. It is a fine distinction, and I can see for vernacular english this may be a lost battle: indeed who am I to say this is "incorrect" usage of English in the Indian, or Singaporean, or even American community?
Correct is unfortunate because of its dual use: both to signal agreement, and to confer aprobation on something, as when Teachers reward pupils. "Thats Correct Harry, 5 points to Gryffindor"
English isn't alone in these problems: A spanish speaker went to some lengths to explain distiction between Amor and Quero to me. You wouldn't use one with your sister, when you would with your girlfriend.
Words have definitions. But also have connotations - a secondary meaning/implication/feeling. Connotations usually come from where these words are often used. Like formal vs informal speaking. Pub language is not often used during a pitch at a board meeting.
The word "Correct" is usually used by teachers or authority figures to judge the work of their students or subordinates. "Correct" works if the other person is contractually obliged to supply you with something to meet parameters.
The word "Right" (applied to validation) is more casually used by most everyone talking to their peers.
But many conversations are educational/clarifying and entered into by both parties voluntarily. In this context, "Correct" can seem an awful lot like they are trying to elevate themselves to be your superior or teacher, thus demeaning you to student/subordinate level. And so, many will opt to simply abort such a conversation if they don't have to continue.
For my part though, while this still irritates me, I see a person's use of "Correct" to be them validating their own mental model against what you've said. It is extreme shorthand for "No argument, we are in perfect agreeance on that point."
My personal tick is "sure". A sure will nearly always prompt me to bark back a "does this mean a clear yes, or a 'sure I guess, if I have to, if there is nothing better'?" This drives me bonkers when we are talking about non-reversible decisions.
I've seen this happen once, to the person in our group of friends who was the most "barker". In that context we all had a laugh about it (when he had in fact finished) and it was a useful correction to the group dynamic.
I've also done the "soft" version of this myself: if someone interrupts you, simply up your volume to the highest projection you can without reaching the level of shouting. The interrupter will realise that you're not giving way and trail off, disoriented, within a few words. It does require being able to signal with your tone that you're not losing your temper, you're simply louder than they are and ignoring the interruption.
The discussion around this article changed my perspective a bit. I find myself quickly losing interest in conversations when interrupts occur, they strike me as rude and disrespectful. Never before saw it as cultural thing, a mechanism that the interrupted party would expect and even appreciate.
If you have ADHD, and can't hold a thought long enough that when it is your turn to talk comes around, then you are forced into a position of interrupting, or, that thought is lost.
Depending on how important or useful it is, you can be put in a lose/lose position.
So, how I interact with people, depends a lot on what they have going on mentally wise.
That took a long time to learn.
I struggle with real-time processing and I can’t offload audio to some other part of my brain. If I try to write a note or hold a thought in my head for more than 10 seconds, the audio starts dropping out.
So I tend to interrupt when possible. I try not to be rude about it but some people just won’t shut up long enough for me to say something while it’s still relevant.
I got in a lot of trouble for “talking back” and “not paying attention” as a kid.
1. The friend was an a******.
2. I find that the vast majority of people who complain about being interrupted tend to be run-on-sentence people. Let's call them "The Uninterruptibles". It baffles me that this kind of person doesn't consider it to be rude when dominating the conversation for 20 minutes without a single entry point for dialogue, jumping into 10 different topics in that time, but is offended by the inevitable interruption when they try to jump onto the 6th topic without even a full-stop.
3. Interrupters rarely get interrupted, because they generally think in single topics and talk in full sentences. This is in fact the crux of most interruptions: completing one argument or solidifying understanding before jumping to the next. On the rare occasion that an 'interrupter' runs-on a bit themselves, they will gladly accept a clarifying interruption, and if it's important to finish the point before moving on to the next topic, they will indicate so without feigning offense.
4. This means that in the presence of an Uninterruptible, there's a high chance the other person will necessarily become an interrupter, lest they be reduced to a mere spectator. Whereas the Uninterruptible will have plenty of opportunities to reply, interject, and so forth, without ever having to interrupt, due to normal cadence and punctuated thoughts of their conversational counterpart. This makes one person stand out even more as an 'interrupter', but it's ridiculous to blame them for it. Yet this is what happens.
I think you've just missed the point - except if we're meant to judge anybody with an opposing view or practice as an asshole.
The (imaginary) friend patiently made his case, gave examples, didn't condemn his friend for being what he is, or the others, nor took it to insults and sentimentality.
>I find that the vast majority of people who complain about being interrupted tend to be run-on-sentence people. Let's call them "The Uninterruptibles".
The post article covers those people, under the "barkers" moniker, and no, they're a different category from the main one discussed (which both interrupt and enjoy being interrupted).
Mirror moment for me.