This is ultimately why I believe Elon Musk isn't the right guy to lead Tesla anymore and hasn't been for a while.

Car companies live and die by attracting new customers but also by bringing back existing customers. Lots of car brands bend over backwards to keep you coming back. When you fail to deliver what you've promised or significantly raise prices without delivering value in return, you're not building a loyal customer base.

Between this kind of thing and the way Tesla handles service, it's very clear they don't really give a damn about you as a customer after you've handed over your money.