And it gets better!
They now have the added buffer of rental/leasing agencies! Many of these are fly-by-night and skirt or outright ignore inconvenient laws like renter's rights.
Repairs? Cost sink, just don't renew complaintant's lease. Bonus you get to raise the rent again!
Want to get in touch with the owner? Most times you'll have to look up tax records and hope it's actually in the owner's name.
Makes rental properties probably 90/10 profit/cost.
I know people on both sides of the equation and it's more than a little insane the entitlement some landlords feel.