> The result is that the software experience of the Lightning often feels trapped in the past, with no clear path to the future because Ford’s real software efforts lie elsewhere.

I have a Ford Fusion. The software has remained essentially untouched since I bought it. They rely almost entirely on Android Auto, which has it's own host of bugs and incompatibilities.

There's a primary learning from Tesla to be made here: infotainment is a core part of the business. Build it in house.