Segway ads showed middle aged people with helmets on. It was dead from the moment they made that choice.
All I could think was "whrrr whrr pew pew whrrrr whrrrrr"... like this photo: https://www.wired.com/images_blogs/gadgetlab/segway_1.jpg
It was impossible to take them seriously. Honestly, lol, I feel for them. Some higher up probably thought that was cheaper than horses and fancier than bikes, so... poor officers.
One problem I encountered is that a Segway takes up all the space on a sidewalk with parking meters on it, pedestrians would have to step aside.
They failed for the average consumer, but they served a purpose for other sectors.
Fortunately, the economic downturn seem to have killed them off for group tours.
I can't think of any reason i'd want one, they don't solve any problem I have.