You just said 95% of your communication happens through one app, if that isn't locked in then what is it, locked in with visitation rights?
I also do 95+% of my driving in a single car, and 95+% of my text editing in a single program. 95ish% of my browsing in a single browser. Not locked in to those, either—in all three cases I've switched before without difficulty, and likely will again. I have no idea where the lock-in notion's coming from.
It means that switching costs are high. With the exception of losing chat history (which I was surprised to find most people don't seem to care about), switching costs between chat platforms are virtually nonexistent.