> That's literally what the process is called though?
I didn't say it wasn't - I said it sounds a bit more alarming than it actually is. The vehicle doesn't have to go anywhere, it just has to pop into the service garage quickly.
I didn't say it wasn't - I said it sounds a bit more alarming than it actually is. The vehicle doesn't have to go anywhere, it just has to pop into the service garage quickly.
It sounds more alarming than is the case in practice. They is literally no 'recall' - you just pop in - so the word isn't even accurate if you read it literally. I'm not sure how to explain it beyond that?
In this case the issue is tiny, the fix is tiny. It's not like a recall where a decent number of people will die from exploding gas tanks, which also falls under the word "recall".
Maybe if they added a severity, even a simple 1-5, like computer people use for vulnerabilities, or the military uses for levels of alert, or we use for storms, and so on, this would not happen.
But using the correct word can be alarmist if articles, headlines, or pundits use it to scare beliefs into the middle of the possible range when it's at the low end.
But I think the car industry is an exception in that it makes sense to fix the effected product. Most other products that are recalled (food, or the Galaxy Note 7, or other gadgets, for example), are not quickly fixed. In those industries (most other than automotive) a “recall” means throwing away potentially huge amounts of product.
Edit: To clarify, I’m saying the title could be easily misunderstood. I understand that it is correct.
> it just has to pop into the service garage
In other words, a recall. I don't see what's alarming about this. An inconvenience at best, but chances are that you'll pop in for routine service at some point anyway.
"Toyota recalls 120,000 vehicles for minor problem XYZ!"
zomg, 120k, that's a huge number, what a HORRIBLE thing. Boy they really screwed something up!
Never mind the fact that this may span a production run of 4.7 Million vehicles over 8 years. This is less then 3% of customers affected because they all happened to use the same generic part for common function (e.g. a simple brake fluid reservoir cap).
This sort of thinking has caused the word "recall" to get a bad reputation. Worse so when it's a "safety recall" which generally is the same thing, but actually tied to a part like a seatbelt, airbag, etc. Combine the negative connotations with the word safety and it just amplifies the unwarranted panic level.