Hacker News Reader

Comment by mooreds | Hacker News Reader

Don't forget step 4 and 5:

* User posts on HN (or reddit or someplace else)

* If post gets attention, issue is resolved via manual, backchannel efforts. If post doesn't get attention, issue remains unresolved.

View on HN

Hm, I just yesterday read a post where someone stated that they could not get their account fixed while they themselves were a SWE at Google (I think), so especially 5 is not in any way guaranteed.

I always forget step 4 and 5 - the most important steps as its the only thing that helps the user.

That does not work for Oracle because they are not on these forums to the extent of say Stripe or FAANG engineers.

Well, I tweeted the link, but my experience shows that Oracle is not a darling company for most solo developers. Typically solo devs go with DigitalOcean, Linode and co (or free stuff from AWS, even Lightsail offer some support). Either way, I hope they get some help.

I tried that for my Tumblr account termination. But because Tumblr is not Google, nobody cared.

Oracle doesn't care about HN unless they can use HN as a direct source of money. Users being mad on HN doesn't matter, being mad at Oracle does not cause Oracle to make profit.

If OP wants the issue fixed, the most likely solution is to drop affiliate links in the comments, as a positive revenue flow might get one of Oracle's sales-lawyers to investigate the commotion and see if more monetary sources are available to be cracked open.

Apparently Oracle cares enough to down your comment. I get that they gotta keep their lawyers busy but sockpuppetry is kind of a low blow even for them ;)

There is probably enough people who anthropomorphize Oracle and think that Oracle is somehow about something else than making Larry Ellison a shitton of money.

Reply on news.ycombinator.com