I don't know which Kindle the author is talking about, but it seems weird to me, I never heard of a Kindle crash and I have 4/5 around, not counting colleagues'.
And, maybe it is off-topic, but maybe it is not. Why would the author add this parenthesis if it was not a necessary adjunction to his point? Maybe it was a way to underline how non-Apple products have the bad habit of crashing randomly just for the purpose of annoying their owners?
It is the same with "I’ve yet to encounter a businesswoman, on any level, who treats people in an unpleasant way". This is a way to say, "I am a very gentle guy, I don't want to discriminate against women, love me please", but this apparently innocent statement is 1) pure and simple sexism 2) plain wrong.
Then the main point, Job being a "detestable human being", well, it seems obvious. Let's just hope no too many people idealize him for too long a time.