My Ubiquiti WAPs support band steering with a minimum signal strength setting for 5Ghz. Perhaps you could upgrade to get a better experience?
There are ways to influence the client, which is basically what Ubiquiti is doing (and the client can ignore), and the last resort is to always kick the client once the signal is below some threshold.
Or did you mean that the GP should upgrade both their WAP AND all of the their connecting equipment?