You've cut most of the quote, it's:
the pandemic-fuelled (sic) a boom in digitisation, with teleworking, telehealth, online shopping and digital currencies becoming mainstream
That is their summary of the fifth "megatrend", "Diving into digital".
When you cut out most of the quote, unsurprisingly, you can claim anyone's wrong.
Logically, they make four claims in that statement:
The pandemic made teleworking mainstream
The pandemic made telehealth mainstream
The pandemic made online shopping mainstream
The pandemic made digital currencies mainstream
The last two of them are definitely wrong and that's what we're talking about. I cannot judge the first two having not looked into teleworking and telehealth.