Entirely Agree, look at pretty much any small business and you will be amazed at how many things are done by hand or in poor ways (really nasty spreadsheets used as databases spring to mind).

People are always talking about how technology could evolve to make things more efficient and do the laborious stuff often done by humans.

I don't think people realise how much mileage we could get out of good applications of the technology that we have right now.