The statement is worded critical of Tesla, but IIRC there's some truth to it. They engineered the Model S to be battery-swappable, and there was some advantage wrt. the regulatory credits to doing so. Can't find a link, but I remember reading it.
They rolled out this service to a couple of spots in California, which was probably sufficient for the the credit regime, but ended up not expanding the program further and terminating it after a few quarters. The official explanation was that it was not widely used.
https://youtu.be/H5V0vL3nnHY?t=57
There may have been other business reasons. I have no idea what was discussed on the executive level but wouldn't be surprised if they considered some tradeoffs of complexity, costs and customer attractivenes to not be worth it. Honestly, it's very rare that you actually need or strongly prefer to have this kind of service rather than just recharging at 150kW for 15 minutes. So if it adds considerable cost or complexity, I could understand the decision to drop it.
A short time later, they started welding an extra metal shield onto the bottom of the Model S, to act as an extra layer of protection against collisions with highway debris that caused some high-profile battery fires. I had the impression that this precluded battery swap, so at that point the business decision must have been made to not expand the program further.
If the regulatory incentives was key in the decision to do this and then later drop it, that's a fundamental property of incentives to do something that might not be a good idea in isolation.