They're probably the only tool that I pay money for, and I'm generally happy to do so, because I get a ton of value from it.
My only complaint is in a polyglot environment it can be painful to have multiple jetbrains ides running in the same project root.
A number of years ago they shipped all of the different products as plugins to intellij. unfortunately at some point that stopped. I wish they resolve it, because it's slowly driving me to vscode.