Trying to get every business to charge all customers equally, even when some customers are far more costly to serve is a bad model. Better to just let the business charge whatever the real cost of providing the service is, and directly subsidize the disabled person to cover that increased cost.
/Unpopular opinion
In France you get both.
A fixed sum for your handicap+a bit more money if you have rent to pay, which amount to +/- minimum wage(which is very livable in most cities besides Paris) And you get free cabs/transportation, my neighbor's kid get a cab every day of the week without having to pay a cent, same for a lot of kids in special ed, cancer patients, any serious disease even temporary mean you can get free cabs.
And this is why the US tax code is a mile long with loopholes upon loopholes. It seems far more inefficient to me to get companies to play creative accounting than to give individuals some sum of money.
Reasonable accommodations.
Villages in my country are losing their only stores because the stores don't get enough business to make it worth the cost. These are usually villages with a high average age. What happens to the residents? Many of the elderly don't have a car. They can't exactly go over to the next town and buy a week's worth of groceries if they can't carry these.
The store closing essentially kills off the village over time. Heavy additional costs to doing business can mean that a community just goes without any service at all. It might not be a common issue now, but if it ever does appear then it's not like you can turn the economy back on like you would flip a switch.
Also, there is no ADA compliance inspector. One of their customers would have to sue or report them. If they get reported then the remediation is to come up with a plan to address the concerns in a reasonable time. You really only get in trouble when you start willfully refusing to address issues. Again, businesses have had decades to address these. If they close and kill a town now, it’s because they didn’t do the right thing when times were good for them.
my mom renovated a hotel. she kicked up such a fuss about having to put in an expensive elevator. a couple years later, I became a wheelchair user. without the elevator, I couldn't stay with her. she hasn't complained about the elevator requirement since, for some reason.
You're confusing equity and equality.
Charging the same per minute/mile is equality. Charging the same per ride is equity.
To me paying same for the same resources is fair and impartial. Paying less is unfair and exploitative. Exploitative and being partial toward the possibly rich party that is the service buyer.
Because we are all citizens and all human beings, even the one with disabilities.
This is something that we, as a nation and a society, decided years ago, and we shouldn't throw out our ideals because they're inconvenient for tech companies.