Media confidence ratings at record lows
news.gallup.com
news.gallup.com
Over 10 years ago (2008 iirc), I conducted an experiment. I watched an hour of CNN every night but it was never that night's coverage. It was from exactly two weeks ago.
It was amazing how much "breaking news!" was irrelevant or just outright wrong, how many large trend predictions were wrong, and how many "[person] will do X" were wrong. While the predictions could have been portrayed as opinions, they were presented as facts and the obvious next steps or only possible conclusions.
I realized pretty quickly that avoiding CNN kept out the blatantly wrong information so even if I didn't replace it with anything, I was net ahead. (Odds are you could do this with other channels as well, CNN is what I watched at the time.)
Years later, I discovered this article and realized that some portion of it was probably on purpose:
https://aeon.co/essays/how-the-internet-flips-elections-and-...
It turned out, the limited space and the delay of printed issues forced the editors to prioritize. The newspapers were competing on quality content. With the advent of the attention economy, the model changed to competing for the strongest emotional response, so the newspapers split into rivaling camps, churning out low-quality online publications made to enrage people, while selling their attention to the highest bidder on the ad market.
I hope people will eventually realize that their attention has become a commodity [0], and will start watching it better. If most people are smart enough to not give away their money to the first person asking for it, we can find a way to do the same with our attention.
Turn off, tune out, drop in.
Now it's all search and social. Anyone can post a headline that gets clicks. It's easier than ever for low-value aggregators like The Hill can summarize anyone else's reporting and steal their SEO. Or worse yet, people getting news second hand by watching hot takes on TikTok.
I don't mean to sound like a grump but it's a real problem and it's incentivizing the wrong things.
Was the transition to online the root of the problem, or was the root of the problem that drops in readership and revenue of physical publications that led to decisions to focus in online content?
Or to put it a different way, would media be in better shape now if they had stuck to physical publications? Or would they have just died off and been replaced with online publications?
Online "newspapers", after becoming ad-supported, were downsized down to the advertising throwaway level. Just PR, news service content, punditry, and an occasional local story to give the impression of being for real.
That page also mentions that TV had been hurting the newspaper industry since the 50s. But I think the real decline started roughly 20 years ago. 24/7 cable news, starting in the 80s, probably did a lot of damage too. It's hard for a newspaper to compete with all the fancy sound effects and animations that television news use to mesmerize viewers.
It's funny though, if you mention the most trusted institutions are small business, the military, the police, the medical system, and religion -- a lot of elites would gasp.
And if you told them the least trusted institutions are government, news media, and big business they'd become apoplectic.
https://news.gallup.com/poll/394283/confidence-institutions-...
My philosophy is that humans are individually all corruptible and corrupt to some degree, so when you compose a system from humans the system inherits those characteristics and there's no way to design policies which remedy that. I submit all of history to the present moment as proof that I'm correct.
I agree that humans are all corruptible, but strongly disagree that there's "no way" to design policies which remedy that. Corruption thrives when there is secrecy and a lack of accountability, and is reduced when there is transparency and where power is limited.
We'll never be able to eliminate it, but we can reduce it by creating systems that increase transparency and prevent people from having unbridled power.
The cops clearly won't let that happen.
We can trust it to not carry out a coup, to not get involved in domestic affairs, and to not play geopolitics without consulting with the DOS first, but that's about the extent that trust goes to.
For the others, you seem to be confusing 'ignorance of' or 'sentiment for' with 'trust'.
Police departments are federal, state, county, and city.
Religion is highly fragmented.
I imagine trust in "religion" would change if it was broke out into it's representative governing bodies as opposed to one big bucket.
Baptists don't trust the Pope or any Vatican leaders.
Catholics don't trust the Mormon church leaders.
Jehovah's Witnesses don't trust Jewish leaders.
and so on...
"Trust" in religion is almost always going to be "your own" religion, and even then, we see church infighting and splits regularly.
https://www.digitalinformationworld.com/2020/01/americans-tr...
Here's what I mean. We believe that it is ideal that the media gives us clear accurate unbiased information and that is what should be happening, but what if there is an alternative that we accept that all the media is biased as hell and we adjust and filter oir credulity to match. I know that if I go to outlet #1 I'll get one story and if I go to outlet #2 I'll get a different story and knowing that I don't trust either of them completely but instead bank on being able to understand between them.
Now I know some people will object that something like that isn't happening in today's world and that people are being driven to extremism but it might take a little time.
What seems much scarier to me is we try and force "neutral" "fact checked" information to be the only kind and that anyone outside of that is a "threat to democracy" because for me that seems far far more worrisome.
If an article quotes "sources" how is AI going to determine whether or not the sources are informed and whether the author is selectively quoting them?
The problems are around the reporting process and the reporter's motives/influences, not whether everything they say turns out to be 100% accurate. Often the facts on the ground change or the information everyone has is inaccurate, and you want reporting that clearly communicates this ambiguity and isn't actively misleading you.
It's this integration process that I think can possibly result in useful artifacts. It can be (and is) done by humans, of course, but at a coarse grain and is fundamentally resource constrained. I suspect if this kind of process could be systematized and cover all outputs by all media outlets, that could be something materially better.
A lot of the resistence to what I'm saying stems from jumping to conclusions around what, exactly, these artifacts would be. The point would be to try many different kinds of artifacts. The ones that are obviously a bad idea are obviously bad ideas. But there are many that are not obviously good or obviously bad, such as having AI introduce additional cross-references, applying labels to various forms of rhetoric that are used to trick people, etc.
Also, I said "AI" not "machine learning" and not "classifiers" and not "neural networks." I'm talking in this case very literally about AI in the broad sense.
This isn’t how media bias works. It is rare for media outlets to publish outright lies; if a fact is presented as a fact, it probably is a fact. The following techniques are much bigger sources of bias:
1. Opinions masquerading as facts. Not always easy to spot.
2. Selective publishing of stories. Outlet #1 and Outlet #2 make radically different choices about what stories to cover.
Fact checkers are powerless against these patterns of deceit, so a strategy that focuses on facts will win the battle but lose the war.
As for #2 if it is small enough to be ignored then it probably wasn't super important, whereas if it is significant everyone is going to be arguing about it.
The realization came when I realized despite all of the news stories I scoured about things I usually got the same consistent facts and most of the rest of the story was just either 1) quoting yahoos off the street/Twitter or 2) people trying to predict the future or push an agenda. Start looking for it in the news you consume it becomes pretty easy to detect pretty quickly.
I as the editor/owner of a media house might find it important that politician A has ties to company X. Another media house might think, this isn’t important and find it more valuable for the public to know that a law is to be passed that will limit my freedom to do business as I please.
Neither is wrong or right.
I suggest that everything is an “opinion” of a sort, even the publishing of verified facts .
I broadly agree, and my take on the situation is that journalists "lie" through selectivity, insinuation, and frequency. This isn't quite the same thing as 'spin', but they overlap very much.
I also find that very rarely are actual data-point facts in dispute, it is the interpretation wrapped around the facts where the manipulation takes place and the disputes arise.
There's a disease going around.
There's something in the food giving people cancer.
Some people with certain politics attacked their neighbors yesterday.
Each of these facts will make you afraid of something. By choosing which fact to report I control you.
When you understand this you understand how our media works.
Don't get me wrong, I think it's an excellent idea to seek out both sides, but developing and applying trust heuristics is critical or the strategy is easy to exploit.
Nothing has improved my respect for traditional media as much as the evolution of my trust heuristics for alternative media.
I think the problem is that most people don't really believe that. I mean they'll claim that's their platonic ideal if asked, but in private their information consuming habits will be wall-to-wall Newsmax and straight up unhinged Youtube channels. Their goal isn't to arrive at accurate facts that reflect reality, whether it's through finding unbiased information sources or interpolating between conflicting biases as you suggested. They want the bias, just in their preferred direction.
I always find this discussion so disingenuous. We KNOW why the media isn’t trustworthy. This country needs to look in the mirror and realize that we are being sold the things that we keep buying. If you don’t like untrustworthy media, stop consuming it. Don’t read it. Don’t watch it. Don’t pay for it, or allow a company to monetize you.
The capitalist mirror is simply reflecting the ugliness that is already there.
Now get 2 competing camps of such people, weaponize them against each other by providing outreach, and enjoy your ad revenue growing like a hockey stick (*).
* - Until the moment when the self-righteous mob declares you the next enemy of the people and raids your grain silos because they have been flinging shit at each other throughout the planting season.
And sensation seeking is more of a problem.
This seems also intuitive to me given that the media despite obviously having its own biases depending on the paper appears significantly less polarized than the electorate. I find it interesting how many people default to blame the media rather than the consumers of news despite the question being entirely open if the issue is perception and expectation or media output itself.
I think the dominant narrative is also thrown into question by what people replace established media with. It's not like they're all signing up for the CS Monitor, but rather consumers appear to flock to pundits or online communities who are highly self-selected and cater specifically to particular groups and viewpoints.
I think there's definitely an argument to be made that the New York Times or CNN aren't great at the whole reporting thing (although I suspect I'd make a different argument than you would), but I don't buy that's why trust in them is going down if the alternatives people are turning to are Breitbart and a Blue Lives Matter Facebook group. People don't want less activism and more reporting, they just want activism they agree with.
It's a divide and conquer strategy against the average citizen.
The billion voices of the internet may not make Truth apparent, but they make the shape of bullshit all too familiar for us to swallow it whole and unknowing.
The more news you self-report as consuming, the higher your perception gap likely is. A rather damning data point regarding our media institutions.
So sure, partisans do need to realize that the "other side" really does share their core values. But from what I've seen cognitive dissonance is the primary force we're dealing with - the holding of conflicting thoughts with turning off of empathy for the "other side" that is taken as being in the wrong.
This groupthink dynamic even goes deep into what should be a relatively non-political topics. Many times I have ended up talking to Republicans about digital surveillance and big tech control, which they seem to be concerned about. But as soon as we get past their talking points, it's like they cannot process what I am saying. Simple and possibly actionable things like the fact that GPS satellites don't track your phone, but rather it's the software on your phone acting against your interests that does the majority of location surveillance [0]. The idea that these are systems we can understand and act on outside of the political sphere just doesn't compute. It's like the original concern was only thrown out to build consensus about how they're under attack by the outgroup.
[0] carriers sell surveillance data as well
(Funny enough I just finished the quiz and got -10%/-10%, so I actually gave the parties more credit than they deserved.)
I also had to really think, of the D or R people I know, what do they think coupled, with overall likelihood, and almost entirely ignore what the kids of Reddit say day in and day out. Which to the topic is directly a result of what the media says.
Neat quiz in any case.
[1] - https://news.gallup.com/poll/15370/party-affiliation.aspx
We created our media and our politics. I don't love our politics or our media, but they seems totally in line with my perception of where our population is at. If people hate it so much, why does it seem more ubiquitous than ever. I guess what people say they want and what people consume are different. "I fucking hate all this click-bait I keep clicking on"
All business functions, as well as printing, design, editing etc. have been eliminated or outsourced. Mid-size local newspapers are a scant shadow of their former selves, full of filler and national wire articles from USA Today, NYT and other major metros.
Television news has always primarily been fed by newspaper reporting. Without the depth and breadth of reporting that once was available for television to narrate and play some b-roll over (and with the advent of news as 24 hour entertainment source,) most television news is built on tiny nuggets of new information surrounded with pundits speculating about what things might mean, or what might happen.
Without robust local journalism, no one is covering your local county board meeting, that controversial school board meeting. No one is calling these people and asking them hard questions about their stance.
Social media seems to be filling the gaps, but in my opinion it's filling the gaps with vitriol, opinion, misinformation and a general sense of helplessness, instead of a sense of authority that speaks truth to power and shines light in dark corners.
It's like we went from having town hall meetings/debates to bar fights.
Of course so did a certain Austrian painters party.
Domestic bad actors don't like the investigation and oversight. Foreign bad actors like when Americans get bad information and elect bad leaders or fight with each other.
The media is also stuck with a population who either cannot afford to pay for quality information or choose to receive "free" news from TikTok and Facebook. Well, there's nothing more expensive than free.
A strong and free press is essential to Democracy.
In Spain we have so many examples about how mass media have made up news in order to manipulate people than I don't think many people trust in them any more. Just look up for a policeman called Villarejo and you will find how some police agents, politicians, and mass media business were working together hiding shady business and affairs of Juan Carlos I (the former King of Spain), making fake news about opposing politicians, and making smokescreens to hide corruption cases.
Without trusting mass media and random social networks, you only can verify yourself those spicy news looking in different places to know the truth, and even doing that, you can't have the real truth since every media have their ideology and they usually are really partisan to the party that back their ideology.
People consume news curated by content recommendation algorithms. If views are different, you trust that content less since you get used to content fitting your world view filtered through algorithms.
Income equality is widening which is causing distrust in the system. Gini coefficient is inceasing the rich are gettibg richer. https://en.m.wikipedia.org/wiki/Gini_coefficient
This has created are very biased society.
Research on trust and gini inequality. "The major finding is that inequality is associated with low trust" https://www.researchgate.net/publication/4885546_Determinant...
Every source is highly politicized.
Fake stories (or stories with little truth and lots of innuendo) are run. True stories are buried, when it suits the political narrative. Politicians are mostly actors.
Why would anyone have confidence in that sort of mind controlling?
CNN, Washington Post, NY Times, “Vice”, MSNBC. Fox News, Sky News, Newmax as well. I’m pretty sure these sites sometimes flat-out get paid to write promotional and attack articles. I’m absolutely sure most of the articles are clickbaity content, with misleading headlines, exaggerated suggestions, and polarized opinions in “factual” content.
I have a theory that the Democratic news literally caused Trump to be elected (albeit unintentionally) when they wouldn’t stop talking about him. They along with the Republican news definitely caused both sides to be much more partisan and angry. All that anger you hear about online and recently have started seeing in person? I really believe it just wouldn’t be there if not for the news. And not “reporting the factual state of the US” news, the exaggeration and polarization and doom-saying in the news articles. They are fulfilling their own wild prophecies.
“But not all the news!” Yeah, not all the news. Although some sites which used to be decent and rational (e.g. NY Times) have become clickbaity and opinionated, I still have many sources I can rely on which still post level-headed, objective content. NPR is a must, but I’m pretty sure The Associated Press, Reuters, and The Economist are also still ok.
Furthermore, even with the exaggeration and opinions, most news sites like CNN and NY Times still report accurate facts, you just have to pick them out and discard the opinions and implied stuff and misdirections. Idk how the Republican side is doing but I kind of doubt Fox News is at the point where they’re flat-out lying yet either, they just heavily suggest stuff which are “out there” takes or get disproven later.
But when I say “yeah, some news sources are ok, and most news sources have the right facts, although…” That means my confidence in the media is low. That’s what this poll is asking, right? “What is your confidence in the media?” My confidence in the media is low. Because when I think of “the media”, I think of CNN and NY Times and all those opinionated sites, and while I expect they will never truly misreport facts, I can’t really trust them because the facts are hidden in misleading statements and opinions.
—Steve Jobs
Until the late 1990s, there was effectively an oligopoly of news sources, with massive barriers to entry. You had 3-4 TV networks, a couple cable news networks, a couple newspapers in your town, and a couple wire services that provided all the national news for those papers (there were also local TV stations, but the meat of their news content came from either the national networks or the local papers). All of the above were owned by the same few national corporations, except some of the local papers which were owned by local elites.
This oligopoly had good, bad, and ambiguous effects.
The bad was that there was basically no room for voices outside of the corporate consensus of the day.
The ambiguous was that trust in media was high, but that this trust wasn’t necessarily earned, because there weren’t many sources outside the oligopoly to call out any untrustworthiness.
The good was that the media could be boring a lot of the time (because reality and the topics that matter are often boring, to most people at least) without losing eyeballs and going out of business.
When the Internet took off, the oligopoly died (although legacy media only grew more concentrated), and all of these effects went away.
Suddenly there was a cacophony of diverse views available everywhere. Sometimes good (criticizing a stale consensus and forcing people to question the status quo), sometimes bad (extremism and even incitement to violence), sometimes ambiguous or debatable.
Suddenly it was possible to read sharp criticism of legacy media, fair or not, and maybe decide that they’d never been so great.
And suddenly legacy media found itself fighting for its life with online blogs and social media personalities who had no qualms about twisting or ignoring “boring” reality to capitalize on visceral emotions and compete for eyeballs.
It is not that legacy media CEOs ever had more qualms about the sober truth, but they were in a stable oligopoly with high barriers to entry. Everyone could eat, there was not much in the way of Darwinian selection pressure. There was sensationalism and stupidity (that Steve Jobs quote is referring to the media before the Internet), but the incentives for sensationalism were bounded by the lack of other options for news consumers.
But when the Internet dropped barriers to entry down to zero, no one had the luxury of being boring, ever. If you didn’t relentlessly chase market share to keep your advertisers, someone new would, and you’d be dead.
Institutional media had to join the clickbait upstarts or be killed by them. Why? Because clickbait is what we chose. We didn’t mean to, of course—no one then or now would say that they’d like to trade high-impact investigative journalism for red-meat infotainment. But the attention economy is all about using our psychology against us. We are viscerally attracted to shock, sensationalism, and in-group/out-group conflict, even if we know that what we’re clicking on is misleading or doesn’t matter. This has played out in the evolution of legacy media, as many outlets have died while most survivors have pivoted (at least in part) to low-value clickbait. Good luck staying in business if you’re spending a year paying two experienced journalists to put together a six-part investigation on corruption in some agency that 90% of citizens have never heard of. See how your traffic compares to your competitor who paid a 22-year-old minimum wage for a half-hour’s work on a listicle of the top 10 most outrageous moments from the Johnny Depp trial. Who’s getting more ad money?
Of course human psychology is not new, and legacy media always engaged in its share of sensationalism (Hearst vs. Pulitzer, O.J. Simpson, take your pick). But there were always limits to the incentives pulling the media in that direction, because what were you going to do, just not read or watch anything? Now you have unlimited options to get all sensationalism, all the time, and if legacy media doesn’t give it to you then they’re just going to die.
We all know this is happening and we don’t like it, which is presumably part of the reason for the decline in trust in media (in addition to simply having more dissenting voices of all kinds available). But we don’t seem willing or able to change the fact that we are the proximate cause of it. Ultimately our clicks and subscriptions determine which kinds of content succeed or fail. But what can we do when our own psychology is being used against us?
For example, there’s full on videos of Hunter Biden doing meth and banging hookers yet it isn’t being reported on by major news outlets.
Easy for all to tell the priority of ‘news’ is just political propaganda. It’s overt
I thought that whole Hunter Biden thing was disinformation? We literally banned it from the internet! Wasn't that... and the whole lab leak thing supposed to be the delusions of right-wing whack-jobs?
Didn't the Buffoon President committed the worst faux pas ever in front of the Japanese prime minister? Didn't he say Charlottesville racists are OK? Hold on, if I do five minutes of research, I find some disturbing video in the moments preceding the video I was shown.
The media sound like literal sixth-grade children talking smack about the seventh-graders. The level of discourse is unbelievably immature.
I'm only surprised because I know so many intelligent people that are so deep into the filter bubble they haven't lost confidence yet. I'm glad enough people are paying attention to tell Gallup they are on to the ruse.
There are plenty of racist trump quotes. No one is saying he called all the pro statue people at Charlottesville racist, but he did wait multiple days to call the racist ones out after he gave a speech about it. He repeatedly suggested moral equivalence between the two protesting sides. I haven’t heard about the Japan thing so I won’t comment on it.
I’ll even agree that the media has utterly failed us. There’s a lot to unpack there and I’d say a lot of the blame is on the populace and the government though. But defending trump like this just makes you sound unhinged tbh.
The lies that the media has propagated to its viewers to trust every. single. thing. they say is very powerful. It has so much influence to get their minions and viewers to continuously repeat their lies to the general public, just like the m̶o̶s̶t̶l̶y̶ ̶p̶e̶a̶c̶e̶f̶u̶l̶ ̶p̶r̶o̶t̶e̶s̶t̶s̶ riots of 2020.
So here we are years later the same HN users have been manipulated to keep repeating the Russian interference story which found that the Clintons were involved, the censoring of a media outlet exposing the nastiness and family corruption of Hunter Biden with the whole media quick to labelling it as 'disinformation' when it was all admitted to be true later.
So they all knew what they were doing at the time. Perhaps that is how they are currently behaving when they are covering up their lies to protect Joe Biden's incompetency and inability of being president and he is in fact the worst president in history; and I thought Trump was bad.
No amount of media cover-ups, spin, lies and manipulation can hide that.
This has been the go-to defense in the media for why the Hunter Biden stories don't matter. But this is just more media disinformation. There are messages from Hunter literally complaining that Joe makes Hunter pay 50% of his salary to his dad, and that he isn't allowed to move any money around without his or his lawyer's approval. This is clear corruption. There's also messages where the Secret Service was bailing Hunter out of his (illegal) actions again and again. There's also content that's been leaked that makes it impossible to understand how Hunter isn't in prison right now for soliciting underage prostitutes if there's not more corruption than that going on.
Yeah, that whole story was probably the moment I was done with the media altogether. Them condescendingly explaining after the fact that sure, it might have been real, but they didn't want to report on it to protect me was enough for me.
Honestly, if a far right reactionary party won massively and began to dominate institutions and social systems then these same media people would write the journalism that supports that cause. They always support whatever culture they elites of society are into. Any that don’t are classified as “nutjobs”, “conspiracy theorists”, and all together considered unimportant truth be damned.