How do you have a physical product when they’re only taking pre-orders?
perhaps a different reward tier for the kickstarter? it was a massive success. if you check the comment / karma history for people saying they have them they're not fake accounts.
Later on, they had some sporadic availability, got my second one ordered and it has arrived in the last week or two.
So far it's mostly a clunky universal remote but I've started relearning C so that I can write firmware customizations.