His thesis that the vehicles meander and no technology will fix that is refutable in that technology can identify opportunities to minimize inefficiencies. A good algorithm will create efficient routes for the flexible transit.
Finally, the author is a public transit consultant. He is not going to be good for a reference when he is on one side of an item. He may be a subject matter expert, but he is blinded to what can be accomplished. Judging from other people’s comments from other countries, my thesis is more accurate.