1. Browsers should ship with a set of fonts used just in the web browser that web designers can count on. Right now, there isn't a font I can count on finding in Chrome on all platforms. This especially matters for non-English languages, where a different system font can lead to a website that looks very different.
2. Browsers should not load fonts installed in the operating system. It's a fingerprinting vulnerability. And it also causes issues where the system-installed font is unexpectedly different from platform to platform. For example, Arial is different across platforms, especially once you consider non-English languages.