Fastmail service completely offline for the first time in years

fastmail.com

16 points·KevinGlass··5 comments

Seemed like a pretty short outage. I was in my email, and things were fine, but suddenly the webapp lost its connection and couldn't reconnect. I wandered off for about 15 or 20 minutes to do something else, and when I came back it was fine again.

Outages are inevitable, but it seems that -- at least this time -- Fastmail's response and fix was incredibly quick. I moved to Fastmail from Gmail a few months ago and have been really happy so far.

status.fastmail.com shows a green board as of 01:59 UTC, 21:59 EDT, but bad gateway.

fastmail.com server back but not connecting at 02:03 UTC.

status.fastmail.com shows internal network issue, fix in progress 02:05 UTC

fastmail.com is up 02:09 UTC

Good old fastmail!

that's a really impressive response. Also it's honest, which I feel like is commendable nowadays. It was such a short window that I never would have know about the outage if not for this article.

Now that I read this, I remember checking my email an hour ago and having it beachball. I mumbled something to myself about my damn wifi, and when I checked a bit later it was fine. Never even occurred to me. haha

Not for the first time in years -- in Oct 2021 Fastmail had an extended outage when dealing with a ddos/ransom attack. This was much more significant than the blip today.

https://fastmail.blog/company/fastmail-fights-off-ransom-cyb...

For what it's worth... I'm a very happy customer of theirs for over a decade, their service has been fantastic. Strongly recommend.

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