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> The biggest problem with it as far as I can tell is the requirement for manual entry.

GnuCash isn't restricted to manual entry. It supports OFX [1], which you can set up to automatically pull transaction data from your bank.

[1] https://en.wikipedia.org/wiki/Open_Financial_Exchange

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When I tried GnuCash, I was bitten by the fact that, although it supports OFX, many OFX servers don't support it. I found in some cases the server expected the client to support QFX, Quick's extension of OFX. In other cases, these servers seemed explicitly only to support Quicken as a client, e.g. by expecting requests to their servers would be proxied through Quicken and arise form Intuit IP addresses.

I understand, but that's still somewhat manual (compared to an API and a client pulling data from it without user involvement)

For a small business, is that a bad thing? It helps to spend 2 minutes reviewing the numbers.

Not at all. For a small business, closing the monthly books is already a manual effort, so initiating an OFX transfer is trivial compared to everything else.

More importantly, can it invoice customers via email with a template?

Apparently it cannot. But you can export to PDF and then send using an old fashioned email client.

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