The reason was / is pretty widely known, their customer base did not reaction "properly" with the "correct" opinions to the shift in direction of neflix original programming and comedy specials, coming to head with the widely panned Amy Schumer Special which most netflix customers responded negatively to and brought an end to the review and rating system
If this was a trial it would be a circumstantial case, probably not enough to convict someone "beyond a reasonable doubt" but if it were I think there is "clear and convincing" circumstantial evidence to correlate the 2 events
> Amy Schumer Special which most netflix customers responded negatively to
Speculation. There was a big social media swarm very loudly upset about Schumer, even putting aside the claim that they were alt-right like someone else here mentioned, you cannot deny the bandwagoning. The bad star ratings simply could not be trusted after that.
> I think there is "clear and convincing" circumstantial evidence to correlate the 2 events
These sorts of changes can take years to pitch and refine, especially given existing data Netflix had. I'll accept that the ratings brigade may have been a "okay, we've seen enough" moment for Netflix, but the fact is Netflix had been publicly talking about redesigning the rating system for more than a year prior.
This is like saying Elon Musk made Twitter work on an edit button, turns out they had been hashing out the details for years and were forced to say something.
https://www.businessinsider.com/netflix-wants-to-ditch-5-sta...
The "incorrect reviews" predated Schumer, but as you said Schumer was the "we have had enough with our customers giving us feedback we do not like" moment
It was clear for a LONG LONG time before Schumer that at least 50% of netflix customer base was not happy with the direction the content was going... The ever decreasing subscriber count is a reflection of this as well
As to the "everyone that disagrees with me is alt-right nazi trolls" charge that people like to bet around anytime a movie, TV Show, or comedy special etc is not approved of by the audience is frankly non-sense.
The "media" coverage around the "review bombing" provided not actual evidence of such a thing happening, and unlike sites like Rotten Tomatoes, one had to be an actual customer of Netflix to review it so their is less opportunity for that than say a rotten Tomatoes which I personally think the "problem" is over stated even for those sites,
Instead it is gate keepers being out of touch with the consumers but they refuse to admit that so it is not them that is out of touch no it has to be "bots and trolls" or "alt-right" or some thing other than the actual fans, consumers, etc rejecting their project
https://www.dailydot.com/upstream/amy-schumer-netflix-alt-ri...
Also pretty common, a meme for the most part now, for media outlets to proclaim all negative criticism is "alt-right trolls", these accusations are often given with out any real evidence backing the claim
Why is that fascist totalitarians on left want to ban freedom of the speech and always resort calling anyone who in most slightest and mildest degree disagree them as alt-right.
And again, this isn't a case of "calling anyone" alt-right, it's not speculation, it's a report about stuff that happened in specific reddit threads.