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“Y’all these people done locked my computer. They done locked my computer because I was in the kitchen cooking. Bro, this is why they don’t want us working from home,”

Is this person really working customer service? Also, are they admitting to cooking for themselves in company time?

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What am I supposed to do when troubleshooting fatigue settles in? Keep staring blankly at the screen or make me some food and go for a walk around the woods behind my house? In the office I'd grab a coffee and go for a walk, was I stealing time from multiple companies because I didn't stare at my screen and instead solved the issue later with a fresh mind?

As long as they can accomplish their job duties I don't think it should matter what they're doing in their own home while working.

We don’t know if this person is accomplishing their job duties.

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