“Shit Academics Say” Twitter account hacked, Twitter Support refusing help | Hacker News Reader

“Shit Academics Say” Twitter account hacked, Twitter Support refusing help

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Stopped using Twitter when they demanded a phone number.

Turns out I was right about why they wanted it:

https://www.ftc.gov/news-events/news/press-releases/2022/05/...

Same here. And the worst is that they made much much more than what they will ever be fined. We can see the same with Uber and other brigand "tech" companies.

And the fines fund the pseudo regulatory bodies in reward for not regulating.

That really annoyed me to so I refused, complained, and they allowed me to login again with just my Twitter Id and password. A bit of a pain, but I was pleasantly surprised.

And yet here I am using Twitter without supplying a phone number...

I have been unable to gain access to my Twitter account for months. It says I need to upload my photo identification to prove I own it, but the upload form fails with a 500 error message and no information. Emails to twitter support (in response to the thread requesting I upload it) with the photo attached go unanswered. It's pretty insane.

If you post a picture you are not a bot so they are not interested in you, you don't create enough content and links.

There’s a trade off between preventing social engineering and giving people access to their lost account. And then add the issue that people don’t want to link online account to their real identity, so verification is hard.

I don’t really know how Twitter could have done better.

Adidas Punks! xD roflcopter

Anybody check out the contract yet to see what it steals? since its a free mint

Well that Adidas_web3 account is already gone. Maybe that is progress?

Looks like it's been restored: https://twitter.com/academicssay

The account was hacked, not suspended. The spammy NFT Tweets are what the owner is looking to take down. https://twitter.com/Adidas_Web3/status/1548084214486118402

I was confused because the username has been flipped back to @AcademicsSay, @Adidas_Web3 no longer takes you to the account. You're right that the tweets are still up though.

Is this some public bug ticket system? Or is it some “Mommy said no, so ask Daddy” kind of thing. People are too self-important these days…

The logical conclusion of this is to eventually have some biometric data that ties you to something a little more secure than an email. I’m not sure tweeting about academic absurdities would warrant me allowing a corporation access to my fingerprint, but different strokes.

It's a "making a public stink is the only way to flag a meatsack from the company in question to fix the issue" type of system.

Sometimes it works, if you're well known enough.

When companies don't respond through their deliberately underfunded channels, people reach out through other channels. There's nothing wrong reaching out, nor "too self-important" with doing so. Every time it happens, you should blame the company and not the person looking for help.

This is victim blaming. It's obvious who's the hacker and who's the rightful owner, but there's a Kafkaesque process blocking resolution of the issue, and apparently no access to any humans with authority to override the automated systems.

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