The Substack model is that you provide both content and audience, and they provide hosting and monetization tools. They're a service provider where only the author is their customer, and so they're able to focus exclusively on what the authors need.
This doesn't happen in practice. Like most marketplaces they have an incentive to market things that are popular or appear to be trending. That means in order for Medium to promote your article you need to do the marketing with your own audience or outlets to get eyeballs on the article and after Medium flags your article as popular it might get promoted.
This is a really big concept because it means if you're just starting off with no audience you might as well grow your own audience on your platform because most marketplaces like Medium (and others) aren't heavily promoting folks with no prior audience.
I remember putting some of my blog posts on Medium and setting the canonical URL back to my site. Out of the hundreds of thousands of visits my personal blog got I only had a few hundred total hits on Medium. That's because I didn't promote and drive my own traffic to Medium and in turn they didn't promote me.
That's not something I saw when I used Medium in 2018ish for some of my posts.
I know there was a partner program but that wasn't paying to get traffic to your posts. That was a mechanism to get paid based on how much engagement you had on your Medium articles. It's just another incentive to get you to drive your own traffic and audience to Medium to drive up Medium engagement. Basically helping Medium grow their business.
If you wanted to pay money to promote your content you can do that without Medium. You can buy ads on Google and other outlets then run ads to your blog posts. I don't do that personally but it's an option.
This resulted in being able to build an audience that would read my work irrespective of whether I published with a publication.
That suggests that Medium should be more reader-friendly than Substack, but it seems the opposite is true. I suspect that even when readers are nominally customers on Medium, they are really still just the product (in the sense of “if it’s free, you’re the product” — except it’s not free here).
In particular re Medium:
> On the backend, the way [Medium's] partner program works is that users’ membership fees are allocated proportionally to the writer based on how many articles the user read. Fine. Also there is something about clapping. I guess if I really like a writer I could make sure to read a lot of their articles so they can get some of that membership fee. But, as a consumer, I: a. can’t subscribe directly to the writer, and b. can’t signal that I value their content at more than $5 per month. No amount of claps can make up for that!
Writers and readers both don't get the right amount of value from their framework.
When I load a Medium article, half the article isn't even on the page initially, and it may or may not load, depending on what they think my status is at the moment. The page janks around repeatedly as all of this is happening. Then, as I am reading the article, which I usually don't get around to doing, because I've already conditioned myself to never open medium.com links, there are other things competing for my attention on the page, such as the same author's other articles, other authors' articles, and promotions for Medium itself.
FWIW I don't like medium because it is unpredictably paywalled.
Its not available on the chrome store because of manifest V2, there is privacy redirect but its abandoned and doesn't support scribe.
“Medium.com” nowadays is a sign of low quality and I personally started skipping articles because of that alone.
Beyond that, Substack is currently positioning themselves as a platform/tool for content creators to create their own brand and market to their own audience. If you aren't paying attention, you might not even notice that your favourite author was on Substack; they're functionally a spiritual descendent of the independent blogs of old (who might be running on MT or Wordpress or whatever, but weren't a "Wordpress blog by Joe Smith", but "Joe Smith's blog" (which happens to be on Wordpress).
Medium has been positioning themselves as a content brand in their own right for some time; they have been undergoing relentless business model churn, but at various times they've had editorial teams, they've commissioned work, they've had writers on payroll, and they've had verticals or "editorial teams" or whatever such as OneZero, Forge, Marker, and Elemental. Those last I think were launched in 2019 and killed off in 2021; but functioned like magazines published by Medium with editors and staff writers. I'm not quite sure what todays strategy is, but it seems to still be focused on the publisher/magazine model where the brand is "Medium" and the author just gets a byline.
You can see this approach in terms of features like theming, URL structures, support for custom domains, etc. (Eg, Substack supports custom domains; Medium recently ended their support.)
You get a lot more interesting writers on board than Medium in that case. People who stick to the safe areas of thought don't make history (for good or ill).
Substack has to pay the "I'm being cancelled" blowhards huge sums to get them on the platform to begin with. They earn nothing from eyeball traffic; people want to be outraged, but they don't want to pay for outrage. And even if they did, Substack would earn a tiny pittance from their fraction of subscription fees from that demographic.
So in those cases, Substack provided financing and made money on it in the end. I don't know if that's true on average, though.
The content creator doesn't fully trust the new publisher/platform, so they need upfront monetary assurance beyond a normal advance/royalty type deal, in case the platform fails. Likewise the platform values exclusives from big names that will drive demand for the platform. So the platform gives up potential upside to secure the exclusivity rights and the content creators get a premium.
I imagine there must be some authors out there who didn't mmet Substack's expectations, but they're apparently few and far between.
> people want to be outraged, but they don't want to pay for outrage
Some prominent Substacks have tens of thousands of paying subscribers. Glenn Greenwald is apparently clearing (after Substack's fees), something like $100k USD/month. Matt Taibbi has even more paying subscribers, so will make even more; Andrew Sullivan is close behind. Last year Substack announced they had over 1 million paying subscribers (generally around $5-10/month), and the top 10 newsletters were at that point generating over $20m in revenue/year (ie, averaging over 2m each).
As it turns out, a non-trivial amount of people are willing to pay for writing, whatever the reason is.
Conversely, technical content doesn't do as well on Substack.
With Substack, I'm prompted to subscribe directly to newsletters from individual authors.
None of the authors I follow on Twitter tell me to subscribe to Mediums. A bunch of them point me towards their Substacks.
These are also features of Medium, maybe most blogs. Being discerning is also a required feature of the internet, regardless what one might dream of, imo.
Do you think substack has some metric on "unsubstantiated opinions" that they're trying to maximize? Or have you just noticed more content that you disagree with there?