> I lived in a "not quite wrong, not quite right" neighborhood where there was plenty of wealthy young people but it was also close to the "wrong" part of town...and when I tried using the service, it'd be 20 minutes to get a ride and usually at least one cancellation. In the "right" part of town? A quarter of the wait, and never a canceled pickup.

Is it possible fewer people were calling Ubers from that part of town, so there were fewer drivers there? Whereas the wealthier part of town was busier? Drivers go where they are called more frequently, hence the shorter wait time in the other part of town. What do you propose Uber do differently here, force drivers to idle in less busy parts of town?

“I had to wait twenty minutes for a ride” what’s your complaint here, that Uber is evil and transphobic, or that you’re upset a livery servant doesn’t show up the moment you snap your fingers? This “I had to wait 20 minutes for a ride” complaint shows a really entitled and self centered attitude.

I’m really curious what you think Uber should do differently in that case, and why you were calling Ubers at all if they’re so evil and taxis are just as good. The last point really makes me scratch my head.