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I pick up two items at once to make it go faster, but the UX is dumb and throws an error of course. Weight doesn't match haha... Yes it will you dumb machine!

So let me scan my ID instead of wasting my time!

Horrible UX, I wait in line.

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You know it's not meant to work with 2 items, yet you still try it and then complain. Do you ever see the regular cashiers doing 2 at a time? I don't, because they know it's overall faster to do one at a time quickly.

They need a person to verify the ID to make sure things like the picture matches who is scanning it.

No I didn't know when I tried it, I assume the best (which you should too ;)) but unfortunately it let me down. I often see regular cashiers preparing the next article, while having the previous one in their hand. I don't get why that matters though because it's a new system. It doesn't work like the old one, that's the entire point so why provide an inferior UX if you want people to use it?

Thanks, I was confused as to what the purpose was. If I can open a bank account by showing my ID and my face at the same time, it should be pretty trivial to implement the same system.

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