Call me crazy, but I never had issues with Canadian telcos - I start to think I’m some statistical anomaly :). I used Rogers, Bell and Telus for cell - all worked just fine; other than their barely functioning websites I never had a problem. Are they fixing prices? Absolutely, it’s an oligopoly, same as many other things in Canada; I think Rogers has a 40% profit margin, that’s rich if you ask me. Regarding cable internet - there are some cheaper companies such as TekSavvy and CarryTel - they use the big guys’ infra as a backbone, but cost 10-30% cheaper.

My point is that up until this last event I was cognizant of the fact that the prices are too high, but was ok to pay for the quality I got, would have laughed in the face to anyone saying LTE coverage or speed are bad.

As a side note about the outage - I think a lot of people underestimate incompetence in large companies. I often marvel at how for example large Canadian banks are making record profits with many disfuctioning teams in critical positions - a situation that got much worse with the wave of the great resignation. If I were to bet, I’d say some incompetent team broke the infra, so there’s no need to look for conspiracy theories, people are just not competent in their positions and make mistakes when something has to be changed and they have no more excuses to avoid that change.