The Interac network uses Rogers for its backbone apparently.
Is there a technical reason that a debit system backend wouldn't be set up with some redundancies (ie not singlehomed to rogers) or is it just laziness/costcutting?
speculation, but hopefully grounded in truth. There are few networks in Canada, and many of the providers on these networks resell service on the network that's owned and operated by only a few (3? more? less?) companies
Yeah but Rogers isn't the biggest of the big networks, that's Telus and Bell.
The system has redundancies… checkout Roger’s fiber map. This is a network problem, not a “connection” issue.
I meant redundancies as in 'if this network goes out, we have a backup network (on a different provider) we can switch to and continue processing transactions'. That said, I don't have the expertise to know how feasible something like that would be in this scenario
Word on the street is that they have a redundant network in place, but it is also supplied by Rogers. So more likely some technical incompetence combined with snake oil salesmanery.