Whoever made this building made a whole lot of mistakes though:
- They put this into a building with public spaces (e.g. a doctor's office).
- When standing in front of the elevators, nowhere does it say which office is on which floor (it says so in the lobby which you walked by to get to the elevators)
- The screens where riders have to select floors automatically turn off after not being used for a few minutes. At that point, to people who have never used them before, they do not look like they have anything to do with the elevators at all.
- When these screens do turn on, they list the floors in reverse order (i.e. highest first). That makes sense because the people on the highest floors are the most likely to use the elevators, right? Well, all the offices are on floors 1 through 4. They're on page two of the screen. The button for "next page" is not labelled as such. You have to know it's there.
- The screens are resistive touch screens and not well calibrated. The buttons to select a floor are approximately the same height as the tip of your index finger. A first time user won't hit the correct floor the first time, guaranteed.
- At the point where you are standing in front of the elevators, you are so deep into the building that you have 0 cell reception. I have randomly encountered food delivery people be stranded there because they could not call their customers to figure out how to use the elevator.
Every single week I have to rescue a poor 80 year old person who needs to go to the doctor and is horribly lost and confused, and it just breaks my heart how the building's owner (which I've contacted about this to no avail) chose "oh the salesperson said this was more efficient and trendy" and now a large percentage of users are so much worse off for that choice.