I don't blame you. That "pinnacle" of hardware design is an Apple poop-bomb.
I have one with 32GB that was provided by my employer. It is bad. I hate using it. The keyboard on it is bad, the performance is bad, and the glitchiness is deeply frustrating.
I loved my 2015 Macbook Pro 15" that it replaced and wondered why I thought it would be any better.
My M1 Macbook Pro 16 is a joy to me.