Microsoft sharply curtails class action rights

microsoft.com

"For customers in the United States, in the Binding Arbitration and Class Action Waiver section, we’ve added procedures if 25 or more customers file coordinated arbitrations.

These arbitrations would be resolved in batches of up to 50 individual arbitrations. After each batch of up to 50 is resolved, the next batch of up to 50 individual arbitrations could be filed.

We’ve clarified that arbitrators may award injunctions that would affect you and us only.

We’ve also clarified that if a court finds part of this section unenforceable, an arbitrator would resolve all arbitrable claims and remedies before any court proceeding begins on remaining ones. "

Blowing up right to collective defense is an amazing way to make consumers powerless. The cost of small groups having to fend for themselves is absurd. This is remarkably bold.

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