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> Helping other people instead of doing their assigned tasks

Hehe, that's totally me. That one is really hard, though, because it's also arguably my job. Keeping other people unblocked is the best way to accelerate the team's overall output.

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We've taken to reassigning tickets when getting consulted on something and while I was pretty skeptical about the practice, it actually works pretty well. Coworker needs your help, so reassigns ticket 1234 to you. You know the ticket's assigned to you, they can move on to something else without constantly getting questions about the status, etc. Some tools are better at tracking time from multiple people on one ticket than others, so YMMV.

I would sooner create a second ticket that represents the blocking task and link it as a blocker to the first ticket.

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