I really think that’s perfectly fine
Motive is tied to the means, not just the ends.
As Dan says "The goal is to protect the business — not to ruin people’s lives." Is Alex getting that "huge adrenaline rush" from protecting Walmart's property? Or is he getting that adrenaline from having power over people? Because his desire "to move back to the field side, where we actually deal with people" seems to imply that it is the power over people that he craves and not the loss prevention.
Also, I can't think of a 'better' answer to that question really.
> I just do this to pay the bills
Okay, so he doesn't care at all what happened to me
> I really care about saving peoples' lives
Yeah, that's what I would say if I were an evil guy
All I would really care about is their surgery success rate and track record.
That prosocial goal?
Now consider what happens when convenience stores stop being convenient. People with money stop patronizing them. They reduce their stock of items. They close. And now people, including poor people, no longer have a convenient place to shop.
Everybody has options. Shoplifting is very rarely, if ever, the best option available to someone on the ropes. It's just often the more convenient option, until it stops being convenient for them and everybody else.
Or more likely, he uses it to buy drugs.
So preventing the shoplifting might just save his life from a drug overdose.
It's hard to say that stealing is clearly right in almost any scenario. It's almost always anti-social.
"Stopping someone from stealing a notebook prevented a drug overdose death".
I hope you and folks like you realize that encountering rhetoric like yours only reinforces the thought that some people are just really out to feel like they have power over others, and some folks are capable of amazing gymnastics to support the cruelty of most Western capital societies rather than confront the notion that maybe you have no god damn idea why someone was stealing a notebook and maybe just maybe it doesn't fucking matter even a tiny little bit.