it is kind ironic, yet pretty typical and very telling, that the slow as hell Jira is tightly associated with Agile
It's a joy to use
There was no directive other than "Ok, we're going to use this tool for now". Everything was self-organized within the bounds of the business/stakeholder goals.
I'm sure you can use either Jira or Shortcut in a manner which makes either tedious, but at face value we found significant improvements simply through adopting Shortcut.
I dislike atlassian products in general, but having some discipline with the config/workflows was much better than shortcut.
What do you mean by this? There's a section to comment in each card/epic/milestone and you can ping team members. Comments also sync with slack so you can get notifications there if you'd like. I don't have a ton of JIRA knowledge, so there's a chance I'm missing something.
They are useful for putting triage and debugging information in. Or even as a play by play with specifics so your team mates or manager can follow along with your progress.
Pivotal is really only good at a particular type of project tracking (mostly building greenfield features and projects), and absolutely godawful at issue tracking.
I’ll use JIRA over Pivotal any day.
I think I can count on my hand the number of times anyone has actually had a conversation on a Jira ticket for me.
It also helps that right now I don’t have tickets for my work, I’ve been lucky enough to work on exploratory/skunkworks work for my team at my current org.
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[0] - https://taskade.com/
Yup.. at least fake agile... where every "sprint" is the same length and features aren't customer-oriented.